HTC Customer Service in India

by venukb on April 29, 2008

Many of the visitors who land on my HTC related posts have contacted me to know more details on HTC Customer Service. I was initially surprised as to why these users couldn’t get this data via Google.

I did a search for HTC India on Google only to find crappy pages listed on the first page of search results.

There is not even a link to the global HTC site and this pretty much explained the reason for the number of people contacting me to know more on HTC customer service in India.

HTC does have a dedicated portal for customers in India. Unfortunately it doesn’t show up in Google search and the only way to find this to navigate via the HTC International home page

HTC India - http://www.htc.com/in/default.aspx

HTC provides support over Phone, Email and if it still doesn’t help you can walk into any of the customer care centers listed below:

Location Address Telephone
Bangalore

2nd floor, Sunbeam 1/1, Langford (Facing Eagle), Langford Town, Bangalore-560 025 +91-80-22129351,52,415,29,303
Chennai

Old no 258, New no.433, Poonamallee High Road,Aminjikarai , Chennai-600029 +91-44-26640689, 45530332
Kolkata

2 Pippan Street, Kolkata-17
+91-33-22277895
Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671
Mumbai Mahajan Compound, Behind Union Bank,LBS Marg, Vikhroli (W),Mumbai -400079 +91-22-65247595;92
Ahmedabad 210, Pawan Plaza Complex, Nr. Sardar Patel Statue, Naranpura, Ahmedabad-380013 +91-79-27681900,9913128625
Chandigarh SCO 355, 1st Floor, Sec-32d, Chandigarh-1600032 +91-172-4663852
Jaipur 17-B, Satya Marg, Nand Puri Market, 22 Godown, Jaipur-302004 +91-141-2210223
Pune 110, 111 Manish Plaza, NIBM Road, Pune-48 +91-20-40100915,40100900
Hyderabad Room No 509, Taramandal Complex, 5-9-13 Saifabad, Hyderabad 500004 +91-40-30283991
Lucknow Dayal Chember, 3 way Road, Raja Ram Mohan Rai Marg, Opp.Krishi Bhawan, Lucknow 226001 +91-0522-40628891
Gurgaon Shed No. 19, Hartron Complex, SECTOR-18,ELECTRONIC CITY,GURGAON-122015 +91-0124 - 4019869, 2342073
Gauhati FFloor,Nilgiri Mansion,Near Satsang Vihar Bus stand, Bangagarh, GS Road, Guwahati-781005 Assam +91-0361-2733012
Meerut NICS house,first floor,Bhopal singh Market,Begum Bridge, Meerut (U.P) 250002 +91-121-4005714
Pune 302, Sanskruti Mantra, Vijaynagar Colony,Sadashivpeth, Pune-41103 +91-20-40100900

If any of the above phone number is not working, please check this link for updated information.

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{ 4 comments… read them below or add one }

1 Ajith 04.29.08 at 9:11 pm

Hi Venu,

I ordered online for hands free stereo bluetooth headsets for my HTC but was disappointed to see that my mobile isn’t listing the device at all (it is Plantronics Voyager 855). Currently, I use a mono headset and wanted to go in for stereo headset.

Later, when I visited a store nearby to have their advice, I was informed that if the headset was paired to a device, it can’t e paired to another unless it is dis-associated with the first mobile!! Though their reasoning was tough to accept, I wanted to check if you had faced something similar with your HTC (my friend who brought it across had tried it with his mobile to confirm the purchase and now he is in Blore while I am in Chn!!).

Thanks,
Ajith.

2 venukb 04.29.08 at 10:32 pm

Ajith,
I have tried pairing with Jabra headset and have not run into a situation where I tried to pair one more headset with the same handset.

The headset as such should support pairing with multiple handsets. However the device probably should pair with only one bluetooth headset.

The incoming calls/voice has to be diverted to the bluetooth headset and it pretty much creates a situation where the handset has to pick one of the headsets and I am sure there is no concept of active bluetooth device.

So try removing the existing device and try adding the Plantronics and let me know how it went !

3 Ajith 04.30.08 at 11:46 am

Hi Venu,

After many trials I was able to solve the problem this morning. I shutdown all devices and mobiles and started my mobile. Once it was ready, I switched on the Plantronics headset and put it pairing mode. A bluetooth device search in my mobile picked it up seamlessly. I wonder why id didn’t connect earlier but am pleased that it did now (also it saved the headset a trip and back from Blr had I gone ahead with the advice of the tech guys in the mobile shop!!)

BTW, the headset performance is very good - the noise free sound quality is very good and it has been the feedback from those who I conversed. Though the stereo output lacks in bass, I would recommend this product for anyone who wants to go for a stereo headset for the convenience and call quality it offers: http://www.plantronics.com/north_america/en_US/productfinder/productlist.jhtml?refresh=all&mftr=HTC&_requestid=1114716

Thanks
Ajith

4 jitender 06.27.08 at 8:17 pm

to customer care executive
sir
i had buy a htc p3400 mobile phone in feb month.it is in guarenty period. it has some problem in operating ,where i can get repaired this in india in near by chandigarh. plz mail me im very worry,plz mail me the proper procedure to get it repair,i shall be very thankful.

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