Many of the visitors who land on my HTC related posts have contacted me to know more details on HTC Customer Service. I was initially surprised as to why these users couldn’t get this data via Google.
I did a search for HTC India on Google only to find crappy pages listed on the first page of search results.
There is not even a link to the global HTC site and this pretty much explained the reason for the number of people contacting me to know more on HTC customer service in India.
HTC does have a dedicated portal for customers in India. Unfortunately it doesn’t show up in Google search and the only way to find this to navigate via the HTC International home page
HTC India - http://www.htc.com/in/default.aspx
HTC provides support over Phone, Email and if it still doesn’t help you can walk into any of the customer care centers listed below:
Check in this link for up-to-date information
http://www.htc.com/in/support/customer_care.html
| Location | Address | Telephone |
| Bangalore | 2nd floor, Sunbeam 1/1, Langford (Facing Eagle), Langford Town, Bangalore-560 025 | +91-80-22129351,52,415,29,303 |
|
Property No: 11/1, P.T.road Bangalore – 560004 |
+91-80-40913947 | |
| Chennai | Old no 258, New no.433, Poonamallee High Road,Aminjikarai , Chennai-600029 | +91-44-26640689, 45530332 |
|
A-4, Gemini Parson complex, Chennai – 06 |
+91-
9841553776 |
|
| Kolkata | 2 Pippan Street, Kolkata-17 |
+91-33-22277895 |
| Delhi | B-81, Okhla Industrial Area Phase-II, New Delhi-20 | +91+11-26383667,26383671 |
|
Lower ground floor, Kamala nagar, New delhi – 110007 |
+91-11-43071735 | |
| Mumbai | Mahajan Compound, Behind Union Bank,LBS Marg, Vikhroli (W),Mumbai -400079 | +91-22-65247595;92 |
| Ahmedabad | 210, Pawan Plaza Complex, Nr. Sardar Patel Statue, Naranpura, Ahmedabad-380013 | +91-79-27681900,9913128625 |
|
FF – 3, Kasturi complex, Judges bunglow road,Bodekdev Ahmedabad – 380054 |
+91-79-40027698 | |
| Chandigarh | SCO 355, 1st Floor, Sec-32d, Chandigarh-1600032 | +91-172-4663852 |
| Jaipur | 17-B, Satya Marg, Nand Puri Market, 22 Godown, Jaipur-302004 | +91-141-2210223 |
| Pune | 110, 111 Manish Plaza, NIBM Road, Pune-48 | +91-20-40100915,40100900 |
| Hyderabad | Room No 509, Taramandal Complex, 5-9-13 Saifabad, Hyderabad 500004 | +91-40-30283991 |
|
Shop No:2, Ground floor Ameerpet ‘X’ roads, Hyderabad |
||
| Lucknow | Dayal Chember, 3 way Road, Raja Ram Mohan Rai Marg, Opp.Krishi Bhawan, Lucknow 226001 | +91-0522-40628891 |
| Gurgaon | Shed No. 19, Hartron Complex, SECTOR-18,ELECTRONIC CITY,GURGAON-122015 | +91-0124 – 4019869, 2342073 |
| Gauhati | FFloor,Nilgiri Mansion,Near Satsang Vihar Bus stand, Bangagarh, GS Road, Guwahati-781005 Assam | +91-0361-2733012 |
| Meerut | NICS house,first floor,Bhopal singh Market,Begum Bridge, Meerut (U.P) 250002 | +91-121-4005714 |
| Pune | 302, Sanskruti Mantra, Vijaynagar Colony,Sadashivpeth, Pune-41103 | +91-20-40100900 |
|
Shop – 11, Ground floor East street, Pune – 411001 |
+91-20-30425118 |
If any of the above phone number is not working, please check this link for updated information.
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Hi Venu,
I ordered online for hands free stereo bluetooth headsets for my HTC but was disappointed to see that my mobile isn’t listing the device at all (it is Plantronics Voyager 855). Currently, I use a mono headset and wanted to go in for stereo headset.
Later, when I visited a store nearby to have their advice, I was informed that if the headset was paired to a device, it can’t e paired to another unless it is dis-associated with the first mobile!! Though their reasoning was tough to accept, I wanted to check if you had faced something similar with your HTC (my friend who brought it across had tried it with his mobile to confirm the purchase and now he is in Blore while I am in Chn!!).
Thanks,
Ajith.
Ajith,
I have tried pairing with Jabra headset and have not run into a situation where I tried to pair one more headset with the same handset.
The headset as such should support pairing with multiple handsets. However the device probably should pair with only one bluetooth headset.
The incoming calls/voice has to be diverted to the bluetooth headset and it pretty much creates a situation where the handset has to pick one of the headsets and I am sure there is no concept of active bluetooth device.
So try removing the existing device and try adding the Plantronics and let me know how it went !
Hi Venu,
After many trials I was able to solve the problem this morning. I shutdown all devices and mobiles and started my mobile. Once it was ready, I switched on the Plantronics headset and put it pairing mode. A bluetooth device search in my mobile picked it up seamlessly. I wonder why id didn’t connect earlier but am pleased that it did now (also it saved the headset a trip and back from Blr had I gone ahead with the advice of the tech guys in the mobile shop!!)
BTW, the headset performance is very good – the noise free sound quality is very good and it has been the feedback from those who I conversed. Though the stereo output lacks in bass, I would recommend this product for anyone who wants to go for a stereo headset for the convenience and call quality it offers: http://www.plantronics.com/north_america/en_US/productfinder/productlist.jhtml?refresh=all&mftr=HTC&_requestid=1114716
Thanks
Ajith
to customer care executive
sir
i had buy a htc p3400 mobile phone in feb month.it is in guarenty period. it has some problem in operating ,where i can get repaired this in india in near by chandigarh. plz mail me im very worry,plz mail me the proper procedure to get it repair,i shall be very thankful.
File conversion problem,
I have bought HTC-’Touch three days back and it gives error ‘file type conversion’,
It shows Jpeg format in the storage device , and i wonder why should it get problem in transferring files, it does work fine other way round.
Secondly , the cube panning doesnt work either!
I am disappointed with its features and functionalities.
Could anyone please make me feel good about this phone ?! HTC Touch
Regards,
Nitin
Hi,
I Bought Htc P3400 in the month of may 08 but now my device cannot read the memory card / storage card memory,
Pls tell me how will i get solution on it ? where are the service centers in mumbai nearly dadar.Pls give reply asap
This was some incredible help. Let me contact these numbers at Bangalore and when everything works out, I’d thank you more.
I Bought a HTCP3400i a week ago and i got complaints from my friends that iam not lifting their calls so i verified my mobile and to my horror i found that those calls are not turning up. I have tried to simulate it with my friend mobile but it reproduces occasionally. Can any one help me out of this
The service centers for HTC are the worst managed, horribly located in the service industry. My P3400 in warranty schedule has been lying with the service centre at Grant Road for 4 weeks now, and still not repaired.The retailer Croma/ HTC area sales manager and the service :Salora Intl Manager are yet asking for more time.
hu……………
i forgot my password… can u please help me…
Hi,
I purchased a HTC S710 and somehow the display got broken and i had to go to their service centres.
My experience is that DO NOT BUY ANY HTC PHONE or make sure that if some after sale problem arises, you will have to throw away the handset.
When I entered the service centre( I did that in Noida centre), i was surprised to see that 3 other service centres are being run by the same guy( unlike nokia that has so many dedicated service centres).
He took 70/- from me to start with( no issues..) and then kept the phone with a delivery promise within a week.
After that 4 weeks passed by, the guys there don’t even pick the phone.
In the mean time i mailed HTC website also and got a normal inquiry reply from them, but no mails and no result of that.
Ultimatelly my 15000/- have washed down the drained and phone is lying useless.
In short , though i feel that HTC brand is good, but with my experience, after sale is equally important, and thats probably one of the reason , nokia is a market leader
Rahul
I have the worst experience from HTC customer care service. The centre is on Tilak Road, Pune. It runs 3 different brand’s service and most of queries were from Sony Ericsson.
My P3400i handset failed to detect the attached headphone. I landed my handset to the person for check and after half hour examination and one hour wait, I was told that your handset repairing can take upto 25 days?!!! Surprisingly!!! I went away and entered different customer care centre, and there was no such customer centre there. I emailed this issues to HTC stating that your website and email gives wrong details to customers. Why don’t you update and help me.
Next day, I got the call from HTC India, and executive connected me to Salora’s Manager. I went there on second day and after two day, I got my handset wrongly repaired.
The handset was having Windows OS 5.0 and can’t function properly. When I asked why it’s so, he told me that ” Sir, I replaced the hardware which came from company…” .
I said, ” I am from computer domain, and I know what you did with my handset, simple flashing is not the replacement of hardware. ” Then he said, “Sir, I will upgrade it tomorrow…”.
After using it for one day, it hangs and stop functioning. I went to the centre again and asked for correction. The reply was, ” Sir, I tried, but I can’t flash it, I have to send it to company and it will take 2-3 working days.”
Having no option, I handover the handset. Today is 23 rd day, and till I am struggling, HTC india (in_service@htc.com) stopped replying me. The service centre executive has stopped picking up my call, landline number of service centre is not working….. Many visits, many email, many call everything is vain.
Please don’t go for HTC handset. You will never get on time real support.
If you need complete details you can contact me ( even executive from HTC), I will happy to share complete data including emails. you can reach me on gaurav[dot]raval on gmail. IMs are also welcome..
MY PERSONAL ADVICE: DON’T EVER GO FOR HTC HANDSET AT LEAST IF YOU ARE IN INDIA….
DEAR VENU,I HAVE PURCAHSED THE HTC3400 BUT IT IS HAS LOST ITS BATTERY ABCK UP,EVEN THE BATTERY IS ALSO NOT AVAILABLE SUGGEST ME WHAT TO DO?
Hi Venu,
Could you pls give me some info about HTC Shift, where can we get it in India, Price etc.
Pls help me with this
Nitin – Are you copying the files using ActiveSync? It does the conversion based on the file type. Cube panning hmm. not sure what the problem is.
Omkar – You might want to check if the problem is with the Memory card itself. you can try using it with a PC(Memory card reader). If its still trouble, you should use the warranty on the phone.
Aditya – I hope you got your problem fixed
Vikas – You can check with Ebay(online)-else you might have to visit the popuar mobile store in your city
Maniche – If I were you, I would have looked at Blackberry 8820. Check in Indiaplaza.in. Its available at 18K
Others (Gaurav, Rahul, Asif, Phani …)
——-
I haven’t had any bad experience with HTC till now. But I guess after seeing all your views on the service, I am kind of worried. But I guess that risk was there the minute I bought HTC
It wasn’t well known atleast when I bought, hopefully their service will improve over the period of time
I m sorry to say i m not satisfy with HTC mobile as I purchase it on Friday 16th Oct.’08 on 20th Oct. I got the problem in the set without pressing any key it shows automatically star(*)in continuation.if I lock the mobile star key doesn’t work to open the mobile,some time blink the screen with ****** and window having . * & % $ {] 123.I want to change my piece please suggest me what sud I do.
I went HTC service center they will repair to diagnosis the fault.but u can understand after 2 or 3 days problem occur how can i take the same mobile even i had not open some of the things from the boxes. I m attaching the copy of the same but please ,I wants to change the piece.please advise
hi,
i hv htc p3300 mobile set, inthis windows mesdia player is not opening , infact audio or video files are not playing even the ringtones hv problem.
plz suggest.
Hi,
this problem is already done with me ,
of this problem there is only one solution, on
your downward left side of your handset there is a small
button press with stylus and your cell get original setting,
this problem generates only when u connect your cell
in a computer don’t have antivirus software,
i think you get d solution of it already ,i said because u
add this problem 3 months before…..
tc
hi,
i am having htc p3400. i purchased it on 26 jan 2008 I have the worst experience from HTC customer care service. My P3400i handset failed to detect the attached headphone ,settings and programs were also not being opend. i submited it in service center in lucknow on 10 .10 .2008 . My P3400 in warranty schedule has been lying with the service centre at salora near swatantra bharat press, and still not repaired and the service :Salora Intl Manager are yet asking for more time . each time i visit the service center i am told that the required part is not available. I am really disappointed with the customer service of htc. TODAY IT IS THE 26th DAY PL. SUGGEST.
VINAY KHARE
(09889850124)
I have htc p3452 mobile i have bought this mobile on 27 dec 2007 and i find this mobile not getting ON. So i have contacted the service center for this issue and i dint get a proper response from the service outlet so kindly fix this issue and reply asap
hi, i hane an htc p3400i set with me. i am not able to get the battery of the very set from amritsar. can u suggest me a dealer nearby . i have even talked to ur chandigarh branch, but i didn’t get any positive reply. plz do the needful. i ‘ll be thankful to u.
yours in the lord
gaurav sharma
09465382434
I bought a htc p3400 about a week before and now a find a blue spot over my screen in d middle…it looks horrible i m in agartala and so i dont have a care center near by…pls help me..its looking terible…
I bought a brand new HTC Touch phone in Vivek’s in Mylapore, Chennai towards the end of Sep,08. A month later, the phone started giving problems. When the charge is low and the phone is connected to power, it would reboot completely and also show an error message saying that the SIM card is missing. I was out of country on business work for 6 weeks. After I came back, I took the phone to the nearest servicing center (RT Outsourcing Service Ltd in Egmore) and told them of the problems. They called me and told me that there is corrosion in one of the boards and it is not covered under the warranty. This is a brand new phone and I did not misuse it in anyway (I did not put it in water or drop it). I called the 1800 HTC support number and was told to send a email to in_service@htc.com with the details. I did that and not sure what is going to happen next. It looks like I would have to forget the phone and just move on. I think buying the HTC was a big mistake. We need to spread the word so that HTC does not keep ripping people off.
Hi vinu,
I had recently purchased a HTC handset HTC VIVA T2223,
While trying to figureout the cell i ticked in the password option,my password was made up of words and numbers,but when i tried opening my cell olny numbers were available so i am unable to key in my correct password,as a result i am unable to use my cell Please help me………………………….
i have got HTC p3400 i hand set but some how its screen is showing different colors please guied me with its service center no and address near amritsar
I am in need of a windows mobile device; enquired with the technical help centre they suggest one of the below models :
HTC TOUCH 3G
HTC P3452
HTC P3400i
After running through your site; I see a lot of complaints about HTC & their service centre.
Which is the best model in Windows Mobile devices I should opt for…
My budget is 10K (approx); may be ready to pay a little more if the handset is worth buying
Please guide, Thanks in advance.
Bad Customer Services in Lucknow, U.P, INDIA.
I have a HTC P-3452( touch phone), its hardly 5 months that I have purchsed this phone and its LCD display broke down without any shock ob the phone. I just received a call and immediately after that I found that then the display was broken.
This clearly brings out the poor quality that is being used in developing HTC phones.
And added to that, when i approahed the customer services at Lucknow, I was told that they dont have the LCD right away and might take 10 days to get it from Delhi. This means that I will not be able to use my phone for atleast 10 days.
And on top of that, I will have to spend 3500Rs to get it mended.
This cheap quality of products and poor customer services were not at all expected from a brand like HTC.
Hope I will get a positive response.
Those who are having the problem with HTC phone and their customer service why don’t you people go to Consumer Court and screw them?
Please see the following URL for the complete story:
http://htcsucks.wordpress.com
i own htc p3400i, i have configured my email , but it is not working. (it can syncronize the emails from my outlook express at my desktop computer, but if configured in the set it is not working, can anyone help me in this issue
sabeer
HTC Customer Service – RT Outsourcing service centre at Bangalore has the worst technicians on board.
Exclusive HTC care center opened in Bangalore recently..Check it out
HTC Care center,Property No. 11/1, P.T.Road, Basavanagudi, Bangalore – 560 004
HTC – useless ridiculous in mobile industry. Let us raise a red flag against HTC products in our surroundings and organization level. Never ever experienced such a worst customer service centre. Let us all highlight this to both visual media and try to file petition against it in court.
I have a HTC P 3350. I want to know why is it the case that when the camera is on, in case we move the phone as per the moving objects, there can not be a steady picture taken. What is the reason for this? also can we rectify this problem?
how can i get a HTC-S710 battery .. is it available in kolkata service center …..?????
please reply soon … i need it badly .. plzzzz
Hi there………
I’ve HTC handset P3000 (cdma – Reliance) which I bought 3 months before but anyhow its display got broken, now I want to replace the display can I please know the charges to get it repaired? your help will be much appreciated………
Also on this site I saw many complaints for HTC & thier Services……. Please let me know in how much time my display will get replaces as nokia does the same work in an hour’s time…….
Please do the needful.
HTC is really having bad after sales service… there service center in kolkata at 2 rippon street is horrible .. they so much time and doesnt look like service center.
after using it for long time i agree that HTC handsets are not that good .
nokia is definitly better for that matter samsung is also gud
Dear All
In Jaipur I am struggling to get services for my touchdimond. Can anyone help?
Snehil
I am fedup following up with HTC service center Vikhroli , Mumbai from past 5 months for handsfee purchase of my handset P3254. There is no response from HTC with status of availability of handsfree. Service center people told me that they will call me with status but till today i have not received a single call. Services of HTC is very bad and i am regretting after purchasing it.
I request everybody to stay away from HTC mobile as customer service provider is really bad. Dont repent after buying it. People in HTC service center dont pick calls of customers and if at all they pick also they will not give you any updates and information.
Problem is about battary. I wanna replace. What world be the cost of new battary?
Waiting for ur prompt response
Regards,
Milind Wagh
9987547546
Problem is about battary. I wanna replace fpr p3400 hanset. What world be the cost of new battary?
Waiting for ur prompt response
Regards,
Milind Wagh
9987547546
Most unreliable mobile devices – HTC
I proudly owned the HTC Touch during Aug’07 and was happy using it for a while.
After few months the battery used to get drained out very quickly say within 10-12 hours with a talk time of around 1 hour. This problem was reported at the R T Outsourcing Services Ltd, Bangalore. It was attributed to the usage and general reasons.
Further, Since Oct’08, the phone started hanging very often, calls getting disconnected and phone getting switched off just after the call or just when a call is received.
Again, the Bangalore service center was contacted couple if times, the fix was reinstall of OS once and later during Dec’08 the instrument was opened up to check any faults. Any specific fault was not identified, but as alternate it was suggested to replace the mother board. Which approx costs close to the price of a new instrument.
I was a proud owner of the HTC touch as well as brand advocate in my professionl and friends cirlces, which has influenced quite a few of them to own the HTC touch phone.
I am still persuing for a repair of my device at minimal cost with HTC, the delhi service center people are talking well and trying to help, but the service center people are not capable of doing anything beyong software reinstall (so pathetic), these people cant do anyting at the hardware level.
As of today I have no confidence on the reliability of the HTC devices. In contrast, Nokia devices are much more reliable. Am not sure the device I got at the cost of Rs.19,000 is worth any more than a paper weight!!!
Hoping that the HTC will repair or give a buyback option for my device.
Keeping my final comments waiting for the issue resolution
HTC device fault – solution – replace mother board – ridiculous.
Think before you buy. Reliability is a key factor for any device selection above the features.
i want service centre number..bangalore
Property No. 11/1, P.T.Road, Basavanagudi, Bangalore – 560 004, Ph: 080-40913947
Bangalore – RT Outsourcing – 40505999 (Langford Road) / Salora 41662360 (HSR Layout)
At both places dont expect anything other then software (OS) reinstall or mother board / display panel change. In simple terms they cant do anything more then screwdriver technology!!!
HTC service centers has again demonstrating their capability.
Same answer Change Mother Board costing 14K, where as I can get a new phone for 12.5K in Jayanagar, Bangalore. So ridiculous
Somehow, the HTC service center at Delhi seems to be a bit customer caring, ofcourse long wait in every call I make to Delhi on STD is adding up to my mobile bills. They are attempting to escalate the issue to their HQ (India / Taiwan not sure) and give a resolution to the issue of Frequent powering off or automatic reboot (which goes to sleep and I have to make umpteen attempts to bring it to life).
Guys for your knowledge base:
When I ask the service center “Is this a common problem?” the answer is “NO”. I counter question them so this unique problem?
When I put down my argument like
a. If this is acommon problem – HTC should have a solution
b. If this is “Unique” problem for which HTC does not have a solution yet – HTC should come running to pick up the device and use the findings for product quality improvement.
And you guess the answer ……
Absolute …. Silence
or …. we are just service executives geared up only to talk on phone but do not have any brains ?
Inference ….. Confused ………. Not my concern….. We cant understand all this high funda logical arguments
End of it: I am ready to change my opinion about HTC only if I get a proper resolution
Fair play?
dear sir
i have problem with my mobile htc tytn its has some problem actually i start my moblie it show align screen and could start furthur and still not working and still shown align screen so plz dear give me solution for this problem it very thanks to you
ohhhhhhhh!
Its finally a great relief. I can postpone my phone replacement plan for sometime.
The good news is that after constant follow ups and escalations. The patience has paid. Finally HTC service center agreed to repair my device under warranty scheme and replaced the mother board. So the phone is brand new again but for the casing, display and battery.
I can now vouch and say that HTC really cared for a customer, and considered the requests to repair the device.
Suresh
i mispless my htc p3350 so is there any system in phone to find it or tell me how to block my htc phone
Please give me the addresses and tele Nos of HTC Service Centre at Delhi.
The Nos given above are not correct.
Sharad
Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671
hi, i am using htc touch phone old version and my touch screen is not working.. my able to access only the bottom buttons on the screen with the touch screen..and using the phone based on the centre key and green and red key. please help.
Hi,
I have a HTC Touch phone which a purchased about a year ago. Today I switched from Airtel to Vodafone and my phone is not accepting the SIM.
I was told that Airtel had some tie-up with HTC due to which only Airtel SIM cards will function on HTC Touch.
My phone requires a code that will unlock the same. Can someone help me please. I’ll be grateful if someone can drop in a mail to me with the code.
Waiting for your mail at rohitverma50@gmail.com
Thanks in anticipation.
Rohit Verma
Dear Mr. Venu, from the above comments, I’ve derived at a point that you are some person of help to those who are in trouble using htc mobiles. I’m also one among them. I will be much happy if you would inform me via e mail, the address and phone number of any htc service centre in Kerala (preferably near Trivandrum). Nothing is seen on the screen of my mobile- only some patches of colours. thtat’s the problem. Would you please give me some suggestion regarding this?
Thanking you, Nisha
maybe you can help me…
i have an htc touch diamond which i bought in india about 10 months ago. the phone isn’t working and i need to bring to htc labratories for repair… the problam is, that i’m currently in Israel, so i need to ship my mobile to one of their centers. i tried to call the number in htc’s site but there’s no answer…
what should i do? ship it anyway?
do you know for sure if the address in htc’s site is updated?
thanks
Dear all,
I had problems repairing my HTC mobile phone from their service centers. My phone was declared out of warranty and gave me an estimate of Rs.7500/-. Then I got the contact no of Phonecare Moble Repair center. They picked my phone from my office and delivered back to my office. They charged me just Rs.950/-. The phone is working very well. I will share the contact no. if any one wants to repair HTC. 022 28015311 / 9870436796. (www.phonecare.in)
Thanks nishant,
It was was a great help. The people there is very responsive and get a free pick up too and a cheap rate.
I have problem in PC300 i model,its hanging fromlast 2 days.Trying to contact pune service center is conti bussy give me solution very urgently.
sir,
i have an htc p3400i i have a great problem when i play the song it play in fast forward and sound was decrease so plz tell me wht was the solution of it i want to know more abt it like which format it support which types of game i play in it plz tel me in my e mail or my cell no 9691631036
thanks
devendra
sir,
i have an htc p3400 i have a great problem when i play the song it play in fast forward and sound was decrease so plz tell me wht was the solution of it i want to know more abt it like which format it support which types of game i play in it plz tel me in my e mail or my cell no 9691631036
thanks
devendra
FOR ANY HTC HARDWARE\SOFTWARE PROBLEM
CRACKED DISPLAY\WATER PROBLEM\NON SYNCING \LOCKED SCREEN\
PLEASE CONTACT US AT JULIAN JOHN : 9810124668 ZION TECHNOLOGIES 245a,sant nagar,first floor, East Of Kailash New Delhi 65 (since 1997) 41620696//9810124668/ – julian JOHN, ZION TECHNOLOGIES, New Delhi
my htc is nt readn my memry card,n d dealer is sayn dat i must download its drives,so whr can i gt thm ?
hey allan! lisen no phone needs any drivers to read its memory card so try opening your card on ur laptop or computer with a card reader so that u can come to know wthr drz a problem with the card or the slot of memory card in ur mobile phone and den contact the service centre.
Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671
Dude why dont you try the recently opened exclusive HTC authrised showroom in Delhi..
TVS-E Servicetec
Lower Ground Floor 38 Bunglow Road,
Kamla Nagar New Delhi – 110007
FOR ANY HTC HARDWARE\
CRACKED DISPLAY\WATER PROBLEM\NON SYNCING \LOCKED SCREEN\
PLEASE CONTACT US AT JULIAN JOHN : 9810124668 ZION TECHNOLOGIES 245a,sant nagar,first floor, East Of Kailash New Delhi 65 (since 1997) 41620696//9810124668/ – julian JOHN, ZION TECHNOLOGIES, New Delhi
i have an htc p3400 i have a great problem the touch screen not work properly .i tape some option and select another option .and headphone is also not work properly so plz tell me waht was the solution and give me right phone number of ur sevice center in pune .u mantion the address and phone number above but its wrong .its not in working
give me response on my Email ID or my cell no 09665112378.
of itmy e mail or my cell no 9691631036
Pune 110, 111 Manish Plaza, NIBM Road, Pune-48 +91-20-40100915,40100900
ALL HTC USERS. Dont worry if you are not satisfied with Authorised service center. Just visit Phonecare – Total solutions for all HTC mobile phones. Repair your HTC mobile phone in Mumbai on the spot. Free Pickup drop service.
I Bought a HTCP3400 and i got complaints from my friends that iam not lifting their calls so i verified my mobile and to my horror i found that those calls are not turning up. Can any one help me out of this. & can u help me find Service center in Bangalore.
Intersting bit –
i purchased the HTC MAgic for a heartbreaking 30k last week.
Now i discover that my Android phone does not have any Google applications in it – including Android Market – essentially that means that without Androd Market – none of the Google Applications can EVER be downloaded, since they are all available only @ the Market for Android phones.
Now, for 30k i have a phone which can make calls and send sms – and i cant even use the GPS on it with google maps cuz u cant install java based google maps available on the site !!! terrific.
keep ur money or get an iPhone.
HTC Airtel Magic is a daylight robbbery
hi rishi!
i guess ur on the wrong track my friend. look for google market android services and from there u can get all the applications you want for ur mobile phone.
then u wont say its a daylight robbery rather u would appreciate its innovativeness and technology.
bbye n take care n enjoy ur android phone. its state of the art technology!!
My HTC P3400 is unable to read storage card and I am unable to copy anything in thestorage card as it is showing as right protected………..plz help
I am having having htc 3400i. i am having calender on both sides of today screen(in bottom). Contacts are not visible on today screen. can any one tell from where can i change the settings. Plz help!!
Hi, I have a HTC p3600i and i need to get it formatted is there a way i can do it myself i have the two CD’s that come with it. Also can some one suggest a good anti-virus for this phone…….Plz help!!
i own a htc p3350. my phone’s touchpad has cracked and since last two months im unable to find it anywhere… plzz tell me where i can get the touchpad for my phone….
go to any of ur nearby service centre and they would be able to help u out!
all d best!
Hi, i have purchased a HTC 4350 from Mobile Kingdom vashi . Mumbai for 18500/- INR. Within 3 months it started giving the problem of key pad not working and function operating automatically. Since the phone was in warrenty i gave the mobild to mobile kindgom shop in vashi for servicing which they forwared to some service center in saki naka. andheri. Now after 25 days of waiting, the fate of my mobile is unknown. Service center people are just lying to me about the delivery date of moible. I would say HTC is the worst worst worst worst mobile phone on the planet. Please dont buy and waste you hard earned money. Bloody product does not work for 3 months or so which a normal nokia phone like 1100 work better and also there is no response from the service center. You are helplesss and you are looted.
hi
i puchased htc diamond P3495 in may but it started giving problems now it battery is not charging its hands free is not working and most of all its after sales service center at pune salora is horrible they never pick the phone 10 days have passed no repairs or replacements even they dont know when it will be repaired or replaced .
CAUTION: NEVER EVER GO FOR HTC
hi
I am using HTC TyTnII but since last week it started giving problems now it battery is not charging and most of all its after sales service center at Mumbai is horrible they never pick the phone 10 days have passed no repairs or replacements even they dont know when it will be repaired or replaced .
CAUTION: NEVER EVER GO FOR HTC
i have htc touch
and its touch is not working
screen is locked………!
when i restart the phone it still remains lock wat i shud do?
to whom so ever concerned in HTC,
Since i hav lost the htc soft cd , i want all my mobile data’s soft copy in a cd before i go ahead to service my mobile in ur company , kindly revart back to me regarding tis issue on same id ……………
looking frwd fr ur reply …………..
hey hi zak!
go to the service centre and the people there only will transfer all ur data in a cd and will give it to you so before going to the centre this is not any issue. just go ahead!
HTC instrument is good but as reiterated umpteen number of times in this post, the customer service and post sale service absolutely sucks. My phone went kaput within the warranty period and was given to the service centre for repairs. They made me to-and-fro for nearly a month and a half before I wrote a stinker on their website. Got a call from their executive and the phone was delivered within two/three days. The guys at the service centre took out their grudge by ripping off my screen protector and scratching the surface. I mean this is cheap business ethics. My HTC battery is dying down now and I am really apprehensive about going to the service centre again.. maybe I will just dump this mobile and get another WM6 device from another vendor. Don’t think it needs reiteration but please stay away from HTC phones in India.
Sandeep
I have HTC touch phone. IT worked well for more han 1 ahd half year, One day it suddenly restarted and I saw all my data is gone! after that my battery draining problem started. fully charged battery last for 12-15 hours even in idle state. (My phone used to work for 2 days in one full charge).
I have tried another battery, same thing happened with that battery too. So I came to the conclusion that the problem is in hardware. I took the handset to HTC care in pune, (HTC care, near Tilak Hotel, Off Tilak Road Sadashiv Peth, Pune). That guy, after testing told me that there is fault in PCB (Process Control Unit) and it will take 11000.00 (Eleven thousand rupees). MIND BLOWING!!!!!
Anybody here expreienced the same problem of battery draining? Or any pointers to the repairing center.
hai this is prudvi raj reddy i was removead my screen gourd , and its complict screen came out out of the phone wat is a cost oftuch my htc mobil modil no p3450
wel i can say tht i bought a htc diamond 8months back n i am realy dissatisfd with d hand set the main problmn in the handset z its touch screen it isnt workg tht good n i hav already changed the whole pannel onece in 8monthd
so for me htc diamond sucks dont even think of buyg a htc phone….sory to say this but its a fact…..
I have HTC touch phone. IT worked well for more than 1 year, One day it falls in water and suddenly color of the green ligth became red I saw while charging my phone its color is red.Also can you pls tell me how to find if my phone is under warranty…
Thanks
Sandeep
DO not Buy HTC phones as the service is pathetic in India. I found it so difficult to find the Service center until I reached this page
hello There
Hi my is Ajay from pune,i have a problem with HTC P4350..as it was working fine all this time sudded of all i had my screen going blue.but still manage to see the Scree and the mobile options.i started looking for HTC Service Center In pune abd found one in NIBM road and met the concern person about the problem,but they told me that the dont have the reqired part that im was looking for..and the told me that i have a broblem with the STRIP..i agreed for it and was ready to pay ant amouth for my cell to get ready..and asked me to waith for couple of days..i did so and on my mobile my screen was completly white with nothing on .with just a plain WHITE SCREEN..i aproced the center again fto check if they have the stuff that i was looking for ..but got a reply say a big “NO”..that made me disappionted,can any one help me with a solution..couse i need my screen back on any condition..couse i use it as my offive PC..and need to send HEll lot of mails to clints and MMS Work Sheets to my Clients,i would really APPRICIATE for a help…Lookink forward for a REsponse…
Thank You
hi ajay…why dont u try the delhi service centre coz as per my information they have their hq in delhi. they will b able to get the spare part u want n on time!
Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671
hi my name is benny joseph im using htc 3254 n thers a problem in my phone bluetooth is not working
what is the price of htc tuch scren windowsmobile camrabecause my mobile camra lance is dead so plese very fast answer me.
hello amit
i would suggest u contact the nearby htc service centre as they only would b able to tell u the exact cost and also replace it if ur phone is under warranty period.
all d best!
Hi,
I am facing lot of problems with my HTC 3400. Starting problem, hanging problem, battery issue and what not. Only 1 service station in mumbai.
really a great mistake after paying 21K.
hello vishnu,
which service centre have u visited??
n i am givin u the name of these 2 service centres in mumbai just try.
1. Taipon, 13 Prashant Southern Apartment, Eksar road, Babai naka,Borivalli and 17-Sri Ravechi Apartment,plot no.14, 15 sector, 20 kopar khairane,Navi Mumbai (near Barista hotel)
2. Salora International, Dahnushree building office no. 2 Mezz floor, Solanki marg near Minarva Cinema
Hello everyone,
I am having similar issues to a few of you, namely: very low battery life and the handset switching off when receiving incoming calls.
When I called the number for the service centre for Bangalore shown above, they said they no longer service HTC phones and gave me the following contact details instead:
Mr Razak
OS Communications
Brigade Road
080 4112 2517/8
Just thought I should share.
I am on my way there now, hopefully they aren’t as bad as the other places mentioned!
hi shravan..why dont u try these centres also im sure ul find these helpful if unable to get any services at the place where u have gone.
1. Salora International
Add–Bluemoon Xlant no.388,
9th main sector 7 HSR layout near Mangammana Palya
Bangalore-34
2. Ovez
Add–Richmond Road opp. Cathedral College
Bangalore-25
The above 2 are all mobile service centers..TVS-E Servicetec has recently opened an exclusive HTC CARE CENTER in Bangalore..Pls spread the word..
HTC Care Center
Property No. 11/1, P.T.Road,
Basavanagudi,
Bangalore – 560 004
PH: 080-40913947
Now is everything alright or still the problem is persisting if yes then i m giving you the customer care center add. where people will help you to come out from the problem
Ovez Communication
Richmond road opp. Cathedral College
Bangalore 25
Salora Int’l Ltd,Blue Moon Xlant, No.-388, 9th Main, Sector- 7. HSR-Layout,near Mangammana Palya,Bangalore-34
I love the HTC phone that I have but the SERVICING is pathetic…absolutely no infrastructure for proper support facilities. With regret, I must say that I am moving back to picking up Nokia…not that I don’t like Nokia but well, I moved to HTC as liked the touch screen…
By the way, the service center listed here for Mumbai is long outdated…it is a pathetic place where the service center is located and the whole attitude there is ridiculous (I had already been there once!) but it is now almost 4 months since they have moved out of Vikhroli..am still trying to find out the exact place in Grant Road where they have moved.
It would have been still ok to have just ONE service center if only they would give their customers service at home to pick and drop the phones after repair!!
IS SOMEONE AT HTC listening?? This way, you will surely lose your HTC touch screen customers to Nokia!
hi!
sir as far as my information is concerned i know 2 service centres in mumbai which give good service plz check them out.
1. Taipon, 13 Prashant Southern Apartment, Eksar road, Babai naka,Borivalli and 17-Sri Ravechi Apartment,plot no.14, 15 sector, 20 kopar khairane,Navi Mumbai (near Barista hotel)
2. Salora International, Dahnushree building office no. 2 Mezz floor, Solanki marg near Minarva Cinema
Take care!
Yes Mam we are very much listening to you.Ok mam we will try to work on your seggestion and here is the add. of HTC mobile care center for your convinience
1.Salora Int’l Ltd Dahnushree building,office no-2,mezz floor,Solanki Marg, near Minerva Cinema Mumbai
2.Taipan Electronics Address- 13 Prashant Sadan Apt, Eksar Road, Babai Naka, Borivali (W) Mumbai- 400092
3.Mumbai Taipan electroncs 17,Shree Ravechi Appt. plot 14 , 15 sector 20 KoparKhairane, Navi Mumbai ( Vashi) 400709, Near Barista Hotel
htc sucks.. i dunno abt other models but i have htc viva and it sucks for sure
it hangs and hangs and hangs…
hi pallavi!
why dont u go to your nearest htc service centre??
they will surely help you and replace if your phone is under the warranty period.
take care!
Dear Mam,
I think i can help you just send me all the details of your cellphone,IMEI no.,date of purchase,customer care complain no. if you have any after visiting to customer care center and the current existing problem.I’ll get back to you soon with the best possible solution.
Thanks & Regards
Ashutosh Anand
guess the number in the list for chandigarh doesnt work.
can u please send me a working number of this customer service.?
Few of the Exclusive HTC Care Centers
Exclusive HTC service centers in India..
Chennai –
A-4, Gemini Parson complex,New No. 446, Anna salai,Chennai – 06
Ph: 9841553776
Pune –
Shop – 11, Ground floor,Kumar Pavillion, Near Victory theatre,East street, pune – 411001
Ph: 30425118
Ahmedabad –
FF – 3, Kasturi complex,Opp athithi dining hall
Judges bunglow road, Bodekdev,Ahmedabad – 380054
Ph: 40027698
New Delhi –
Lower ground floor, 38 – Bunglow road,Kamala nagar,
New delhi – 110007
Ph: 43071735
Hyderabad –
Shop No:2, Ground floor,Elephant house,Ameerpet ‘X’ roads,Hyderabad
Bangalore
Property No: 11/1, P.T.road,Basavanagudi,Bangalore – 560004
Ph: 40913947
Hi,
Chennai HTC Numbers are not working. They doesnt EXIST.
Can you check the numbers and publish the latest, correct one.
HTC Care Center
A4, Ground Floor,
Gemini parsn Complex, Nungabakkam,
Anna Salai , Chennai -06
Ph: 044-42381027
Please let me know if there’s available ribbon flex for my HTC P4350 in India. I have used this fon only for six months and it got destroyed. I purchased this in Inida. No available parts here in Philippines.
My fone is a new one. I could’nt activate my number from
Reliance web world. The phone is not accepting any pin number
so that it can get installed with a number.
Model-HTC P-3051
Please help me out immediately.
Phone-09733480049
Comprehensive repair services offered for mobile handsets manufactured by companies including Nokia, Samsung, LG, Sony Ericsson, Motorola, Apple, HTC, RIM and Chinese made.
Best Regards,
Atul Panchal
9392009393
Panchal Mobiles – Repair service and sales station
i have a htc s 700 mobile handset .
it’s display has been broken ……so i want to buy new display for mobile.
presently i am livivng in gurgaon
can you tell me that how much cost of display and also tell me location.
HTC Care Center
TVS-E servicetec
Lower Ground Floor 38 Bunglow Road,
Kamla Nagar New Delhi – 110007
Ph: 011 – 43071735
Hi,
I bought HTC Touch P3450, and it is having network connectivity issue these days. I visited HTC Service @HSR Layout, Bangalore. I learnt from them that it is due to a Network IC PRoblem in the device. But, They have suggested me to replace the mother board itself, with an estimate of 14,000 INR.
Why don’t they replace the defective part alone? I was even ready to pay reasonable cost, but disappointed to learn that they can’t provide a solution.
I have finally written to HTC INdia support directly, and hoping for some reply.
Let’ see. I will keep you folks posted on what happens!!
Regards,
Velu
9980122295
Hi,
My HTC power button doesn’t seem to be working…I am not able to switch on my phone… Please suggest a HTC service centre in Hyderabad ASAP.
hi,my htc-p3400i mobile is not work properly and its pc suit software is not install in my pc,plz advise
Hi,
I have purchased the HTC diamond P3700 from hongkong today only and its display is not working…it is blurr and its coming in reverse manner. means it is exactly opposite to anormal staraight screen. and also phone is not working due to that.
if anyone can help me what is the problem its a brand new phone.
HTC service centre doesnt exist . any new number?
HTC service centre number in hyderabad ( mentioned above ) when called “doesnt exist” . any new number?
I am having a HTC s710 phone
its near about 5and a half years old
Its battery has stopped charging
I need a new battery from Chandigarh india
May some1 help me in this…….
Can any 1 tell me its price in india
PLEASE MAIL ME>>>
gitusharda@gmail.com
Please give your Openion.
I am using HTC CE0560 model handset,my problum is that its getting over heated and I am scared one day it will get explode or get my hands burned. It gets over heated even kept idle(not in use).I couldnt find a delear or service centre in Kerala.Could you please sugest me a remedy to tackle the situation.
regards.
Naveen.
sick service never opt for a HTC
please can u give information where i will get cdma p3000 body in mumbai
the no.of vikroli is not in work+91-22-65247595;92
I have lost my HTC touch mobil
Is there any way to trace out the same –?
I called customer care, but they didnt help in this case
My name Tushar patel and i am having htc model:p4600 and i wanted to unlock that phone so what price for that phone unlocking.
hey i want a chess game for my htc touch viva
ca anybody help?
My HTC touch VIVA is getting hot after somtime of use.
Bettery is getting drain very fast.
Can somebody give the address & telephone no. of HTC authorised service center in mumbai near,thane
My HTC touch VIVA is getting hot after somtime of use.
Bettery is getting drain very fast.
Can somebody give the address & telephone no. of HTC authorised service center in mumbai near,thane
my E-mail id:- promodekghosh@gmail.com
mobile no. 09004698105