HTC Customer Service in India

by venukb on April 29, 2008

Many of the visitors who land on my HTC related posts have contacted me to know more details on HTC Customer Service. I was initially surprised as to why these users couldn’t get this data via Google.

I did a search for HTC India on Google only to find crappy pages listed on the first page of search results.

There is not even a link to the global HTC site and this pretty much explained the reason for the number of people contacting me to know more on HTC customer service in India.

HTC does have a dedicated portal for customers in India. Unfortunately it doesn’t show up in Google search and the only way to find this to navigate via the HTC International home page

HTC India - http://www.htc.com/in/default.aspx

HTC provides support over Phone, Email and if it still doesn’t help you can walk into any of the customer care centers listed below:

Check in this link for up-to-date information

http://www.htc.com/in/support/customer_care.html

Location Address Telephone
Bangalore 2nd floor, Sunbeam 1/1, Langford (Facing Eagle), Langford Town, Bangalore-560 025 +91-80-22129351,52,415,29,303
 

Property No: 11/1, P.T.road

Basavanagudi

Bangalore – 560004

+91-80-40913947
Chennai Old no 258, New no.433, Poonamallee High Road,Aminjikarai , Chennai-600029 +91-44-26640689, 45530332

 

A-4, Gemini Parson complex,

New No. 446, Anna salai,

Chennai – 06

+91-

9841553776

Kolkata 2 Pippan Street, Kolkata-17

+91-33-22277895
Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671
 

Lower ground floor,

38 – Bunglow road

Kamala nagar,

New delhi – 110007

+91-11-43071735
Mumbai Mahajan Compound, Behind Union Bank,LBS Marg, Vikhroli (W),Mumbai -400079 +91-22-65247595;92
Ahmedabad 210, Pawan Plaza Complex, Nr. Sardar Patel Statue, Naranpura, Ahmedabad-380013 +91-79-27681900,9913128625
 

FF – 3, Kasturi complex,

Opp athithi dining hall

Judges bunglow road,Bodekdev

Ahmedabad – 380054

+91-79-40027698
Chandigarh SCO 355, 1st Floor, Sec-32d, Chandigarh-1600032 +91-172-4663852
Jaipur 17-B, Satya Marg, Nand Puri Market, 22 Godown, Jaipur-302004 +91-141-2210223
Pune 110, 111 Manish Plaza, NIBM Road, Pune-48 +91-20-40100915,40100900
Hyderabad Room No 509, Taramandal Complex, 5-9-13 Saifabad, Hyderabad 500004 +91-40-30283991
 

Shop No:2, Ground floor

Elephant house

Ameerpet ‘X’ roads,

Hyderabad

 
Lucknow Dayal Chember, 3 way Road, Raja Ram Mohan Rai Marg, Opp.Krishi Bhawan, Lucknow 226001 +91-0522-40628891
Gurgaon Shed No. 19, Hartron Complex, SECTOR-18,ELECTRONIC CITY,GURGAON-122015 +91-0124 – 4019869, 2342073
Gauhati FFloor,Nilgiri Mansion,Near Satsang Vihar Bus stand, Bangagarh, GS Road, Guwahati-781005 Assam +91-0361-2733012
Meerut NICS house,first floor,Bhopal singh Market,Begum Bridge, Meerut (U.P) 250002 +91-121-4005714
Pune 302, Sanskruti Mantra, Vijaynagar Colony,Sadashivpeth, Pune-41103 +91-20-40100900
 

Shop – 11, Ground floor

Kumar Pavillion, Near Victory theatre

East street,

Pune – 411001

+91-20-30425118

If any of the above phone number is not working, please check this link for updated information.

{ 291 comments… read them below or add one }

Ajith April 29, 2008 at 9:11 pm

Hi Venu,

I ordered online for hands free stereo bluetooth headsets for my HTC but was disappointed to see that my mobile isn’t listing the device at all (it is Plantronics Voyager 855). Currently, I use a mono headset and wanted to go in for stereo headset.

Later, when I visited a store nearby to have their advice, I was informed that if the headset was paired to a device, it can’t e paired to another unless it is dis-associated with the first mobile!! Though their reasoning was tough to accept, I wanted to check if you had faced something similar with your HTC (my friend who brought it across had tried it with his mobile to confirm the purchase and now he is in Blore while I am in Chn!!).

Thanks,
Ajith.

Reply

venukb April 29, 2008 at 10:32 pm

Ajith,
I have tried pairing with Jabra headset and have not run into a situation where I tried to pair one more headset with the same handset.

The headset as such should support pairing with multiple handsets. However the device probably should pair with only one bluetooth headset.

The incoming calls/voice has to be diverted to the bluetooth headset and it pretty much creates a situation where the handset has to pick one of the headsets and I am sure there is no concept of active bluetooth device.

So try removing the existing device and try adding the Plantronics and let me know how it went !

Reply

Ajith April 30, 2008 at 11:46 am

Hi Venu,

After many trials I was able to solve the problem this morning. I shutdown all devices and mobiles and started my mobile. Once it was ready, I switched on the Plantronics headset and put it pairing mode. A bluetooth device search in my mobile picked it up seamlessly. I wonder why id didn’t connect earlier but am pleased that it did now (also it saved the headset a trip and back from Blr had I gone ahead with the advice of the tech guys in the mobile shop!!)

BTW, the headset performance is very good – the noise free sound quality is very good and it has been the feedback from those who I conversed. Though the stereo output lacks in bass, I would recommend this product for anyone who wants to go for a stereo headset for the convenience and call quality it offers: http://www.plantronics.com/north_america/en_US/productfinder/productlist.jhtml?refresh=all&mftr=HTC&_requestid=1114716

Thanks
Ajith

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jitender June 27, 2008 at 8:17 pm

to customer care executive
sir
i had buy a htc p3400 mobile phone in feb month.it is in guarenty period. it has some problem in operating ,where i can get repaired this in india in near by chandigarh. plz mail me im very worry,plz mail me the proper procedure to get it repair,i shall be very thankful.

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Nitin July 29, 2008 at 4:29 pm

File conversion problem,

I have bought HTC-’Touch three days back and it gives error ‘file type conversion’,

It shows Jpeg format in the storage device , and i wonder why should it get problem in transferring files, it does work fine other way round.

Secondly , the cube panning doesnt work either!

I am disappointed with its features and functionalities.

Could anyone please make me feel good about this phone ?! HTC Touch

Regards,
Nitin

Reply

omkar August 18, 2008 at 3:12 pm

Hi,

I Bought Htc P3400 in the month of may 08 but now my device cannot read the memory card / storage card memory,
Pls tell me how will i get solution on it ? where are the service centers in mumbai nearly dadar.Pls give reply asap

Reply

Aditya August 24, 2008 at 11:39 am

This was some incredible help. Let me contact these numbers at Bangalore and when everything works out, I’d thank you more.

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Phani September 15, 2008 at 4:51 pm

I Bought a HTCP3400i a week ago and i got complaints from my friends that iam not lifting their calls so i verified my mobile and to my horror i found that those calls are not turning up. I have tried to simulate it with my friend mobile but it reproduces occasionally. Can any one help me out of this

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Asif Perwez September 18, 2008 at 12:35 pm

The service centers for HTC are the worst managed, horribly located in the service industry. My P3400 in warranty schedule has been lying with the service centre at Grant Road for 4 weeks now, and still not repaired.The retailer Croma/ HTC area sales manager and the service :Salora Intl Manager are yet asking for more time.

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chinko September 20, 2008 at 5:44 pm

hu……………

Reply

james vijendar September 25, 2008 at 8:46 pm

i forgot my password… can u please help me…

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Rahul October 8, 2008 at 5:12 pm

Hi,

I purchased a HTC S710 and somehow the display got broken and i had to go to their service centres.
My experience is that DO NOT BUY ANY HTC PHONE or make sure that if some after sale problem arises, you will have to throw away the handset.

When I entered the service centre( I did that in Noida centre), i was surprised to see that 3 other service centres are being run by the same guy( unlike nokia that has so many dedicated service centres).
He took 70/- from me to start with( no issues..) and then kept the phone with a delivery promise within a week.

After that 4 weeks passed by, the guys there don’t even pick the phone.
In the mean time i mailed HTC website also and got a normal inquiry reply from them, but no mails and no result of that.
Ultimatelly my 15000/- have washed down the drained and phone is lying useless.

In short , though i feel that HTC brand is good, but with my experience, after sale is equally important, and thats probably one of the reason , nokia is a market leader

Rahul

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Uttam December 9, 2012 at 1:05 am

after sales service is worst of all the companies since these companies know the fu—ed up law of India………….

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Gaurav October 15, 2008 at 8:20 pm

I have the worst experience from HTC customer care service. The centre is on Tilak Road, Pune. It runs 3 different brand’s service and most of queries were from Sony Ericsson.
My P3400i handset failed to detect the attached headphone. I landed my handset to the person for check and after half hour examination and one hour wait, I was told that your handset repairing can take upto 25 days?!!! Surprisingly!!! I went away and entered different customer care centre, and there was no such customer centre there. I emailed this issues to HTC stating that your website and email gives wrong details to customers. Why don’t you update and help me.
Next day, I got the call from HTC India, and executive connected me to Salora’s Manager. I went there on second day and after two day, I got my handset wrongly repaired.
The handset was having Windows OS 5.0 and can’t function properly. When I asked why it’s so, he told me that ” Sir, I replaced the hardware which came from company…” .
I said, ” I am from computer domain, and I know what you did with my handset, simple flashing is not the replacement of hardware. ” Then he said, “Sir, I will upgrade it tomorrow…”.
After using it for one day, it hangs and stop functioning. I went to the centre again and asked for correction. The reply was, ” Sir, I tried, but I can’t flash it, I have to send it to company and it will take 2-3 working days.”
Having no option, I handover the handset. Today is 23 rd day, and till I am struggling, HTC india (in_service@htc.com) stopped replying me. The service centre executive has stopped picking up my call, landline number of service centre is not working….. Many visits, many email, many call everything is vain.
Please don’t go for HTC handset. You will never get on time real support.
If you need complete details you can contact me ( even executive from HTC), I will happy to share complete data including emails. you can reach me on gaurav[dot]raval on gmail. IMs are also welcome..
MY PERSONAL ADVICE: DON’T EVER GO FOR HTC HANDSET AT LEAST IF YOU ARE IN INDIA….

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vikas kahre October 18, 2008 at 5:08 pm

DEAR VENU,I HAVE PURCAHSED THE HTC3400 BUT IT IS HAS LOST ITS BATTERY ABCK UP,EVEN THE BATTERY IS ALSO NOT AVAILABLE SUGGEST ME WHAT TO DO?

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Maniche October 21, 2008 at 12:23 pm

Hi Venu,
Could you pls give me some info about HTC Shift, where can we get it in India, Price etc.
Pls help me with this

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venukb October 22, 2008 at 1:24 am

Nitin – Are you copying the files using ActiveSync? It does the conversion based on the file type. Cube panning hmm. not sure what the problem is.

Omkar – You might want to check if the problem is with the Memory card itself. you can try using it with a PC(Memory card reader). If its still trouble, you should use the warranty on the phone.

Aditya – I hope you got your problem fixed :)

Vikas – You can check with Ebay(online)-else you might have to visit the popuar mobile store in your city
Maniche – If I were you, I would have looked at Blackberry 8820. Check in Indiaplaza.in. Its available at 18K

Others (Gaurav, Rahul, Asif, Phani …)
——-
I haven’t had any bad experience with HTC till now. But I guess after seeing all your views on the service, I am kind of worried. But I guess that risk was there the minute I bought HTC
It wasn’t well known atleast when I bought, hopefully their service will improve over the period of time

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Deepak October 23, 2008 at 4:57 pm

I m sorry to say i m not satisfy with HTC mobile as I purchase it on Friday 16th Oct.’08 on 20th Oct. I got the problem in the set without pressing any key it shows automatically star(*)in continuation.if I lock the mobile star key doesn’t work to open the mobile,some time blink the screen with ****** and window having . * & % $ {] 123.I want to change my piece please suggest me what sud I do.
I went HTC service center they will repair to diagnosis the fault.but u can understand after 2 or 3 days problem occur how can i take the same mobile even i had not open some of the things from the boxes. I m attaching the copy of the same but please ,I wants to change the piece.please advise

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gaurav sharmaa November 2, 2008 at 11:08 pm

hi,
i hv htc p3300 mobile set, inthis windows mesdia player is not opening , infact audio or video files are not playing even the ringtones hv problem.
plz suggest.

Reply

Dhiraj Dhall January 5, 2010 at 12:19 am

Hi,
this problem is already done with me ,
of this problem there is only one solution, on
your downward left side of your handset there is a small
button press with stylus and your cell get original setting,
this problem generates only when u connect your cell
in a computer don’t have antivirus software,
i think you get d solution of it already ,i said because u
add this problem 3 months before…..
tc

Reply

vinay November 5, 2008 at 10:11 pm

hi,
i am having htc p3400. i purchased it on 26 jan 2008 I have the worst experience from HTC customer care service. My P3400i handset failed to detect the attached headphone ,settings and programs were also not being opend. i submited it in service center in lucknow on 10 .10 .2008 . My P3400 in warranty schedule has been lying with the service centre at salora near swatantra bharat press, and still not repaired and the service :Salora Intl Manager are yet asking for more time . each time i visit the service center i am told that the required part is not available. I am really disappointed with the customer service of htc. TODAY IT IS THE 26th DAY PL. SUGGEST.
VINAY KHARE
(09889850124)

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Naren kumar November 26, 2008 at 12:48 am

I have htc p3452 mobile i have bought this mobile on 27 dec 2007 and i find this mobile not getting ON. So i have contacted the service center for this issue and i dint get a proper response from the service outlet so kindly fix this issue and reply asap

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gaurav sharma November 28, 2008 at 4:13 pm

hi, i hane an htc p3400i set with me. i am not able to get the battery of the very set from amritsar. can u suggest me a dealer nearby . i have even talked to ur chandigarh branch, but i didn’t get any positive reply. plz do the needful. i ‘ll be thankful to u.
yours in the lord
gaurav sharma
09465382434

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Suyash Saraogi December 8, 2008 at 6:30 pm

I bought a htc p3400 about a week before and now a find a blue spot over my screen in d middle…it looks horrible i m in agartala and so i dont have a care center near by…pls help me..its looking terible…

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Kamesh Bhatt December 24, 2008 at 3:49 pm

I bought a brand new HTC Touch phone in Vivek’s in Mylapore, Chennai towards the end of Sep,08. A month later, the phone started giving problems. When the charge is low and the phone is connected to power, it would reboot completely and also show an error message saying that the SIM card is missing. I was out of country on business work for 6 weeks. After I came back, I took the phone to the nearest servicing center (RT Outsourcing Service Ltd in Egmore) and told them of the problems. They called me and told me that there is corrosion in one of the boards and it is not covered under the warranty. This is a brand new phone and I did not misuse it in anyway (I did not put it in water or drop it). I called the 1800 HTC support number and was told to send a email to in_service@htc.com with the details. I did that and not sure what is going to happen next. It looks like I would have to forget the phone and just move on. I think buying the HTC was a big mistake. We need to spread the word so that HTC does not keep ripping people off.

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mahalaxmi January 3, 2009 at 1:21 am

Hi vinu,
I had recently purchased a HTC handset HTC VIVA T2223,
While trying to figureout the cell i ticked in the password option,my password was made up of words and numbers,but when i tried opening my cell olny numbers were available so i am unable to key in my correct password,as a result i am unable to use my cell Please help me………………………….

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sarvir singh January 3, 2009 at 6:24 pm

i have got HTC p3400 i hand set but some how its screen is showing different colors please guied me with its service center no and address near amritsar

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Pritesh January 12, 2009 at 5:01 pm

I am in need of a windows mobile device; enquired with the technical help centre they suggest one of the below models :

HTC TOUCH 3G
HTC P3452
HTC P3400i

After running through your site; I see a lot of complaints about HTC & their service centre.

Which is the best model in Windows Mobile devices I should opt for…
My budget is 10K (approx); may be ready to pay a little more if the handset is worth buying :-)

Please guide, Thanks in advance.

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Khwaja Hashmi May 30, 2010 at 11:37 pm

Hi,
I am using HTC Touch p3452 and its working fine so far. I feel its good mobile but buy it at your own risks. I am happy with its features and working, no issue till now and hope the same in future.
Regards
K

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Mohit Srivastava January 19, 2009 at 2:54 pm

Bad Customer Services in Lucknow, U.P, INDIA.

I have a HTC P-3452( touch phone), its hardly 5 months that I have purchsed this phone and its LCD display broke down without any shock ob the phone. I just received a call and immediately after that I found that then the display was broken.

This clearly brings out the poor quality that is being used in developing HTC phones.

And added to that, when i approahed the customer services at Lucknow, I was told that they dont have the LCD right away and might take 10 days to get it from Delhi. This means that I will not be able to use my phone for atleast 10 days.

And on top of that, I will have to spend 3500Rs to get it mended.

This cheap quality of products and poor customer services were not at all expected from a brand like HTC.

Hope I will get a positive response.

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Abhinav Dubey January 21, 2009 at 3:09 pm

Those who are having the problem with HTC phone and their customer service why don’t you people go to Consumer Court and screw them? :)

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Kamesh Bhatt January 26, 2009 at 8:35 pm

Please see the following URL for the complete story:

http://htcsucks.wordpress.com

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sabeer February 2, 2009 at 10:23 am

i own htc p3400i, i have configured my email , but it is not working. (it can syncronize the emails from my outlook express at my desktop computer, but if configured in the set it is not working, can anyone help me in this issue
sabeer

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Prakash February 20, 2009 at 5:24 pm

HTC Customer Service – RT Outsourcing service centre at Bangalore has the worst technicians on board.

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Sathish February 1, 2010 at 11:12 am

Exclusive HTC care center opened in Bangalore recently..Check it out

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Sathish February 1, 2010 at 11:16 am

HTC Care center,Property No. 11/1, P.T.Road, Basavanagudi, Bangalore – 560 004

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Anand March 4, 2009 at 9:38 pm

HTC – useless ridiculous in mobile industry. Let us raise a red flag against HTC products in our surroundings and organization level. Never ever experienced such a worst customer service centre. Let us all highlight this to both visual media and try to file petition against it in court.

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Varsha March 24, 2009 at 2:10 pm

I have a HTC P 3350. I want to know why is it the case that when the camera is on, in case we move the phone as per the moving objects, there can not be a steady picture taken. What is the reason for this? also can we rectify this problem?

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sougata March 31, 2009 at 11:36 pm

how can i get a HTC-S710 battery .. is it available in kolkata service center …..?????
please reply soon … i need it badly .. plzzzz

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Rahul Salve April 13, 2009 at 11:42 am

Hi there………

I’ve HTC handset P3000 (cdma – Reliance) which I bought 3 months before but anyhow its display got broken, now I want to replace the display can I please know the charges to get it repaired? your help will be much appreciated………
Also on this site I saw many complaints for HTC & thier Services……. Please let me know in how much time my display will get replaces as nokia does the same work in an hour’s time…….

Please do the needful.

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atul November 19, 2010 at 9:32 am

Dear Rahul,
if you want to replace your screen, may be you will find trouble in htc service centre. you can also replaced it at your local market because most of the phone are having same display.
it costing around 1500 to 2000 Rs. maximum.

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Manish YAdav April 13, 2009 at 4:03 pm

HTC is really having bad after sales service… there service center in kolkata at 2 rippon street is horrible .. they so much time and doesnt look like service center.
after using it for long time i agree that HTC handsets are not that good .
nokia is definitly better for that matter samsung is also gud

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snehil April 23, 2009 at 5:33 pm

Dear All

In Jaipur I am struggling to get services for my touchdimond. Can anyone help?

Snehil

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Devjani May 5, 2009 at 12:41 pm

I am fedup following up with HTC service center Vikhroli , Mumbai from past 5 months for handsfee purchase of my handset P3254. There is no response from HTC with status of availability of handsfree. Service center people told me that they will call me with status but till today i have not received a single call. Services of HTC is very bad and i am regretting after purchasing it.

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Devjani May 5, 2009 at 12:45 pm

I request everybody to stay away from HTC mobile as customer service provider is really bad. Dont repent after buying it. People in HTC service center dont pick calls of customers and if at all they pick also they will not give you any updates and information.

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Milind May 11, 2009 at 11:13 am

Problem is about battary. I wanna replace. What world be the cost of new battary?
Waiting for ur prompt response

Regards,

Milind Wagh
9987547546

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Milind May 11, 2009 at 11:14 am

Problem is about battary. I wanna replace fpr p3400 hanset. What world be the cost of new battary?
Waiting for ur prompt response

Regards,

Milind Wagh
9987547546

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Suresh Babu May 12, 2009 at 11:20 am

Most unreliable mobile devices – HTC

I proudly owned the HTC Touch during Aug’07 and was happy using it for a while.

After few months the battery used to get drained out very quickly say within 10-12 hours with a talk time of around 1 hour. This problem was reported at the R T Outsourcing Services Ltd, Bangalore. It was attributed to the usage and general reasons.

Further, Since Oct’08, the phone started hanging very often, calls getting disconnected and phone getting switched off just after the call or just when a call is received.
Again, the Bangalore service center was contacted couple if times, the fix was reinstall of OS once and later during Dec’08 the instrument was opened up to check any faults. Any specific fault was not identified, but as alternate it was suggested to replace the mother board. Which approx costs close to the price of a new instrument.

I was a proud owner of the HTC touch as well as brand advocate in my professionl and friends cirlces, which has influenced quite a few of them to own the HTC touch phone.

I am still persuing for a repair of my device at minimal cost with HTC, the delhi service center people are talking well and trying to help, but the service center people are not capable of doing anything beyong software reinstall (so pathetic), these people cant do anyting at the hardware level.

As of today I have no confidence on the reliability of the HTC devices. In contrast, Nokia devices are much more reliable. Am not sure the device I got at the cost of Rs.19,000 is worth any more than a paper weight!!!

Hoping that the HTC will repair or give a buyback option for my device.

Keeping my final comments waiting for the issue resolution :(

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Suresh Babu May 12, 2009 at 11:55 am

HTC device fault – solution – replace mother board – ridiculous.

Think before you buy. Reliability is a key factor for any device selection above the features.

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nandan kumar May 15, 2009 at 12:11 pm

i want service centre number..bangalore

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Sathish February 1, 2010 at 11:20 am

Property No. 11/1, P.T.Road, Basavanagudi, Bangalore – 560 004, Ph: 080-40913947

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Suresh Babu May 16, 2009 at 4:31 pm

Bangalore – RT Outsourcing – 40505999 (Langford Road) / Salora 41662360 (HSR Layout)

At both places dont expect anything other then software (OS) reinstall or mother board / display panel change. In simple terms they cant do anything more then screwdriver technology!!!

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Suresh Babu May 16, 2009 at 7:50 pm

HTC service centers has again demonstrating their capability.
Same answer Change Mother Board costing 14K, where as I can get a new phone for 12.5K in Jayanagar, Bangalore. So ridiculous :(

Somehow, the HTC service center at Delhi seems to be a bit customer caring, ofcourse long wait in every call I make to Delhi on STD is adding up to my mobile bills. They are attempting to escalate the issue to their HQ (India / Taiwan not sure) and give a resolution to the issue of Frequent powering off or automatic reboot (which goes to sleep and I have to make umpteen attempts to bring it to life).

Guys for your knowledge base:
When I ask the service center “Is this a common problem?” the answer is “NO”. I counter question them so this unique problem?
When I put down my argument like
a. If this is acommon problem – HTC should have a solution
b. If this is “Unique” problem for which HTC does not have a solution yet – HTC should come running to pick up the device and use the findings for product quality improvement.

And you guess the answer ……

Absolute …. Silence
Inference ….. Confused ………. Not my concern….. We cant understand all this high funda logical arguments :( or …. we are just service executives geared up only to talk on phone but do not have any brains ?

End of it: I am ready to change my opinion about HTC only if I get a proper resolution :) Fair play?

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anish rawat May 23, 2009 at 12:33 am

dear sir

i have problem with my mobile htc tytn its has some problem actually i start my moblie it show align screen and could start furthur and still not working and still shown align screen so plz dear give me solution for this problem it very thanks to you

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Suresh Babu May 29, 2009 at 1:24 pm

ohhhhhhhh!
Its finally a great relief. I can postpone my phone replacement plan for sometime.

The good news is that after constant follow ups and escalations. The patience has paid. Finally HTC service center agreed to repair my device under warranty scheme and replaced the mother board. So the phone is brand new again but for the casing, display and battery.

I can now vouch and say that HTC really cared for a customer, and considered the requests to repair the device.

Suresh

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nilesh_bhalke June 2, 2009 at 4:47 pm

i mispless my htc p3350 so is there any system in phone to find it or tell me how to block my htc phone

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Sharad June 7, 2009 at 11:36 am

Please give me the addresses and tele Nos of HTC Service Centre at Delhi.
The Nos given above are not correct.

Sharad

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naina January 4, 2010 at 12:10 pm

Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671

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Sathish April 6, 2010 at 6:10 pm

HTC Care Center
Lower Ground Floor 38 Bunglow Road,
Kamla Nagar New Delhi – 110007
Ph:011-43071735

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atul November 19, 2010 at 9:36 am

okhla service centre shifted to kalkaji.
no. is
011-65656649

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Apurva June 9, 2009 at 2:52 pm

hi, i am using htc touch phone old version and my touch screen is not working.. my able to access only the bottom buttons on the screen with the touch screen..and using the phone based on the centre key and green and red key. please help.

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Rohit Verma June 10, 2009 at 4:47 pm

Hi,

I have a HTC Touch phone which a purchased about a year ago. Today I switched from Airtel to Vodafone and my phone is not accepting the SIM.

I was told that Airtel had some tie-up with HTC due to which only Airtel SIM cards will function on HTC Touch.

My phone requires a code that will unlock the same. Can someone help me please. I’ll be grateful if someone can drop in a mail to me with the code.

Waiting for your mail at rohitverma50@gmail.com

Thanks in anticipation.

Rohit Verma

Reply

Nisha June 12, 2009 at 9:22 am

Dear Mr. Venu, from the above comments, I’ve derived at a point that you are some person of help to those who are in trouble using htc mobiles. I’m also one among them. I will be much happy if you would inform me via e mail, the address and phone number of any htc service centre in Kerala (preferably near Trivandrum). Nothing is seen on the screen of my mobile- only some patches of colours. thtat’s the problem. Would you please give me some suggestion regarding this?
Thanking you, Nisha

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Tsahi June 17, 2009 at 1:21 pm

maybe you can help me…
i have an htc touch diamond which i bought in india about 10 months ago. the phone isn’t working and i need to bring to htc labratories for repair… the problam is, that i’m currently in Israel, so i need to ship my mobile to one of their centers. i tried to call the number in htc’s site but there’s no answer…
what should i do? ship it anyway?
do you know for sure if the address in htc’s site is updated?
thanks

Reply

Nishant June 26, 2009 at 6:24 pm

Dear all,
I had problems repairing my HTC mobile phone from their service centers. My phone was declared out of warranty and gave me an estimate of Rs.7500/-. Then I got the contact no of Phonecare Moble Repair center. They picked my phone from my office and delivered back to my office. They charged me just Rs.950/-. The phone is working very well. I will share the contact no. if any one wants to repair HTC. 022 28015311 / 9870436796. (www.phonecare.in)

Reply

Dhiraj February 25, 2010 at 6:40 pm

Thanks nishant,

It was was a great help. The people there is very responsive and get a free pick up too and a cheap rate.

Reply

advait ashtekar July 2, 2009 at 3:33 pm

I have problem in PC300 i model,its hanging fromlast 2 days.Trying to contact pune service center is conti bussy give me solution very urgently.

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devendra singh July 6, 2009 at 11:15 am

sir,

i have an htc p3400i i have a great problem when i play the song it play in fast forward and sound was decrease so plz tell me wht was the solution of it i want to know more abt it like which format it support which types of game i play in it plz tel me in my e mail or my cell no 9691631036

thanks
devendra

Reply

devendra singh July 6, 2009 at 11:21 am

sir,

i have an htc p3400 i have a great problem when i play the song it play in fast forward and sound was decrease so plz tell me wht was the solution of it i want to know more abt it like which format it support which types of game i play in it plz tel me in my e mail or my cell no 9691631036

thanks
devendra

Reply

julian john July 7, 2009 at 11:39 am

FOR ANY HTC HARDWARE\SOFTWARE PROBLEM
CRACKED DISPLAY\WATER PROBLEM\NON SYNCING \LOCKED SCREEN\
PLEASE CONTACT US AT JULIAN JOHN : 9810124668 ZION TECHNOLOGIES 245a,sant nagar,first floor, East Of Kailash New Delhi 65 (since 1997) 41620696//9810124668/ – julian JOHN, ZION TECHNOLOGIES, New Delhi

Reply

allan.sunny.kuri November 27, 2009 at 11:59 am

my htc is nt readn my memry card,n d dealer is sayn dat i must download its drives,so whr can i gt thm ?

Reply

naina January 4, 2010 at 12:20 pm

hey allan! lisen no phone needs any drivers to read its memory card so try opening your card on ur laptop or computer with a card reader so that u can come to know wthr drz a problem with the card or the slot of memory card in ur mobile phone and den contact the service centre.
Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671

Reply

Sathish February 1, 2010 at 11:28 am

Dude why dont you try the recently opened exclusive HTC authrised showroom in Delhi..
TVS-E Servicetec
Lower Ground Floor 38 Bunglow Road,
Kamla Nagar New Delhi – 110007

Reply

julian john July 7, 2009 at 11:40 am

FOR ANY HTC HARDWARE\
CRACKED DISPLAY\WATER PROBLEM\NON SYNCING \LOCKED SCREEN\
PLEASE CONTACT US AT JULIAN JOHN : 9810124668 ZION TECHNOLOGIES 245a,sant nagar,first floor, East Of Kailash New Delhi 65 (since 1997) 41620696//9810124668/ – julian JOHN, ZION TECHNOLOGIES, New Delhi

Reply

Anoop sharma July 10, 2009 at 1:17 pm

i have an htc p3400 i have a great problem the touch screen not work properly .i tape some option and select another option .and headphone is also not work properly so plz tell me waht was the solution and give me right phone number of ur sevice center in pune .u mantion the address and phone number above but its wrong .its not in working
give me response on my Email ID or my cell no 09665112378.
of itmy e mail or my cell no 9691631036

Reply

naina January 4, 2010 at 12:23 pm

Pune 110, 111 Manish Plaza, NIBM Road, Pune-48 +91-20-40100915,40100900

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TS Raj April 6, 2010 at 6:16 pm

HTC Care Center
Shop – 11, Ground floor,Kumar Pavillion,
Near Victory theatre,East street, pune – 411001
Ph: 020- 30425118

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Rajesh July 10, 2009 at 5:15 pm

ALL HTC USERS. Dont worry if you are not satisfied with Authorised service center. Just visit Phonecare – Total solutions for all HTC mobile phones. Repair your HTC mobile phone in Mumbai on the spot. Free Pickup drop service.

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abhishek July 13, 2009 at 3:56 pm

I Bought a HTCP3400 and i got complaints from my friends that iam not lifting their calls so i verified my mobile and to my horror i found that those calls are not turning up. Can any one help me out of this. & can u help me find Service center in Bangalore.

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Raj April 6, 2010 at 6:11 pm

HTC Care Center
Property No. 11/1, P.T.Road,
Basavanagudi,
Bangalore – 560 004
PH: 080-40913947

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Rishi July 17, 2009 at 5:30 pm

Intersting bit –
i purchased the HTC MAgic for a heartbreaking 30k last week.
Now i discover that my Android phone does not have any Google applications in it – including Android Market – essentially that means that without Androd Market – none of the Google Applications can EVER be downloaded, since they are all available only @ the Market for Android phones.

Now, for 30k i have a phone which can make calls and send sms – and i cant even use the GPS on it with google maps cuz u cant install java based google maps available on the site !!! terrific.

keep ur money or get an iPhone.
HTC Airtel Magic is a daylight robbbery

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naina January 4, 2010 at 12:36 pm

hi rishi!
i guess ur on the wrong track my friend. look for google market android services and from there u can get all the applications you want for ur mobile phone.
then u wont say its a daylight robbery rather u would appreciate its innovativeness and technology.

bbye n take care n enjoy ur android phone. its state of the art technology!! :)

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Jamal July 19, 2009 at 9:42 am

My HTC P3400 is unable to read storage card and I am unable to copy anything in thestorage card as it is showing as right protected………..plz help

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pankaj July 31, 2009 at 9:01 pm

I am having having htc 3400i. i am having calender on both sides of today screen(in bottom). Contacts are not visible on today screen. can any one tell from where can i change the settings. Plz help!!

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Kunal August 2, 2009 at 12:21 pm

Hi, I have a HTC p3600i and i need to get it formatted is there a way i can do it myself i have the two CD’s that come with it. Also can some one suggest a good anti-virus for this phone…….Plz help!!

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Jaiwant Vaid August 5, 2009 at 10:12 pm

i own a htc p3350. my phone’s touchpad has cracked and since last two months im unable to find it anywhere… plzz tell me where i can get the touchpad for my phone….

Reply

naina January 4, 2010 at 12:41 pm

go to any of ur nearby service centre and they would be able to help u out!
all d best!

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HTC Sucks August 14, 2009 at 6:14 pm

Hi, i have purchased a HTC 4350 from Mobile Kingdom vashi . Mumbai for 18500/- INR. Within 3 months it started giving the problem of key pad not working and function operating automatically. Since the phone was in warrenty i gave the mobild to mobile kindgom shop in vashi for servicing which they forwared to some service center in saki naka. andheri. Now after 25 days of waiting, the fate of my mobile is unknown. Service center people are just lying to me about the delivery date of moible. I would say HTC is the worst worst worst worst mobile phone on the planet. Please dont buy and waste you hard earned money. Bloody product does not work for 3 months or so which a normal nokia phone like 1100 work better and also there is no response from the service center. You are helplesss and you are looted.

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ravi naidu August 19, 2009 at 10:02 am

hi
i puchased htc diamond P3495 in may but it started giving problems now it battery is not charging its hands free is not working and most of all its after sales service center at pune salora is horrible they never pick the phone 10 days have passed no repairs or replacements even they dont know when it will be repaired or replaced .
CAUTION: NEVER EVER GO FOR HTC

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Parveen Rana August 21, 2009 at 1:35 pm

hi
I am using HTC TyTnII but since last week it started giving problems now it battery is not charging and most of all its after sales service center at Mumbai is horrible they never pick the phone 10 days have passed no repairs or replacements even they dont know when it will be repaired or replaced .
CAUTION: NEVER EVER GO FOR HTC

Reply

praveen August 26, 2009 at 8:26 pm

i have htc touch
and its touch is not working
screen is locked………!
when i restart the phone it still remains lock wat i shud do?

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ZAK September 2, 2009 at 2:04 am

to whom so ever concerned in HTC,
Since i hav lost the htc soft cd , i want all my mobile data’s soft copy in a cd before i go ahead to service my mobile in ur company , kindly revart back to me regarding tis issue on same id ……………
looking frwd fr ur reply …………..

Reply

naina January 4, 2010 at 12:46 pm

hey hi zak!
go to the service centre and the people there only will transfer all ur data in a cd and will give it to you so before going to the centre this is not any issue. just go ahead!

Reply

Sandeep September 6, 2009 at 2:52 pm

HTC instrument is good but as reiterated umpteen number of times in this post, the customer service and post sale service absolutely sucks. My phone went kaput within the warranty period and was given to the service centre for repairs. They made me to-and-fro for nearly a month and a half before I wrote a stinker on their website. Got a call from their executive and the phone was delivered within two/three days. The guys at the service centre took out their grudge by ripping off my screen protector and scratching the surface. I mean this is cheap business ethics. My HTC battery is dying down now and I am really apprehensive about going to the service centre again.. maybe I will just dump this mobile and get another WM6 device from another vendor. Don’t think it needs reiteration but please stay away from HTC phones in India.

Sandeep

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Mahesh Chaudhari September 14, 2009 at 9:46 am

I have HTC touch phone. IT worked well for more han 1 ahd half year, One day it suddenly restarted and I saw all my data is gone! after that my battery draining problem started. fully charged battery last for 12-15 hours even in idle state. (My phone used to work for 2 days in one full charge).
I have tried another battery, same thing happened with that battery too. So I came to the conclusion that the problem is in hardware. I took the handset to HTC care in pune, (HTC care, near Tilak Hotel, Off Tilak Road Sadashiv Peth, Pune). That guy, after testing told me that there is fault in PCB (Process Control Unit) and it will take 11000.00 (Eleven thousand rupees). MIND BLOWING!!!!!
Anybody here expreienced the same problem of battery draining? Or any pointers to the repairing center.

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prudvirajreddy November 10, 2009 at 8:24 pm

hai this is prudvi raj reddy i was removead my screen gourd , and its complict screen came out out of the phone wat is a cost oftuch my htc mobil modil no p3450

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sanat November 18, 2009 at 12:53 pm

wel i can say tht i bought a htc diamond 8months back n i am realy dissatisfd with d hand set the main problmn in the handset z its touch screen it isnt workg tht good n i hav already changed the whole pannel onece in 8monthd
so for me htc diamond sucks dont even think of buyg a htc phone….sory to say this but its a fact…..

Reply

Sandeep November 23, 2009 at 5:02 pm

I have HTC touch phone. IT worked well for more than 1 year, One day it falls in water and suddenly color of the green ligth became red I saw while charging my phone its color is red.Also can you pls tell me how to find if my phone is under warranty…

Thanks
Sandeep

Reply

Ketan December 3, 2009 at 12:19 am

DO not Buy HTC phones as the service is pathetic in India. I found it so difficult to find the Service center until I reached this page

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Ajay December 17, 2009 at 11:27 am

hello There

Hi my is Ajay from pune,i have a problem with HTC P4350..as it was working fine all this time sudded of all i had my screen going blue.but still manage to see the Scree and the mobile options.i started looking for HTC Service Center In pune abd found one in NIBM road and met the concern person about the problem,but they told me that the dont have the reqired part that im was looking for..and the told me that i have a broblem with the STRIP..i agreed for it and was ready to pay ant amouth for my cell to get ready..and asked me to waith for couple of days..i did so and on my mobile my screen was completly white with nothing on .with just a plain WHITE SCREEN..i aproced the center again fto check if they have the stuff that i was looking for ..but got a reply say a big “NO”..that made me disappionted,can any one help me with a solution..couse i need my screen back on any condition..couse i use it as my offive PC..and need to send HEll lot of mails to clints and MMS Work Sheets to my Clients,i would really APPRICIATE for a help…Lookink forward for a REsponse…

Thank You

Reply

naina January 4, 2010 at 12:53 pm

hi ajay…why dont u try the delhi service centre coz as per my information they have their hq in delhi. they will b able to get the spare part u want n on time!
Delhi B-81, Okhla Industrial Area Phase-II, New Delhi-20 +91+11-26383667,26383671

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Rajesh April 6, 2010 at 6:20 pm

Check out the newly launched one in Camp area..that might be helpful..What say

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benny December 23, 2009 at 1:46 pm

hi my name is benny joseph im using htc 3254 n thers a problem in my phone bluetooth is not working

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amit kumar December 24, 2009 at 1:12 pm

what is the price of htc tuch scren windowsmobile camrabecause my mobile camra lance is dead so plese very fast answer me.

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naina January 4, 2010 at 12:56 pm

hello amit

i would suggest u contact the nearby htc service centre as they only would b able to tell u the exact cost and also replace it if ur phone is under warranty period.
all d best!

Reply

Vishu December 24, 2009 at 3:00 pm

Hi,

I am facing lot of problems with my HTC 3400. Starting problem, hanging problem, battery issue and what not. Only 1 service station in mumbai.

really a great mistake after paying 21K.

Reply

naina January 4, 2010 at 1:04 pm

hello vishnu,
which service centre have u visited??
n i am givin u the name of these 2 service centres in mumbai just try.
1. Taipon, 13 Prashant Southern Apartment, Eksar road, Babai naka,Borivalli and 17-Sri Ravechi Apartment,plot no.14, 15 sector, 20 kopar khairane,Navi Mumbai (near Barista hotel)
2. Salora International, Dahnushree building office no. 2 Mezz floor, Solanki marg near Minarva Cinema

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Shravan Bhat December 26, 2009 at 2:37 pm

Hello everyone,

I am having similar issues to a few of you, namely: very low battery life and the handset switching off when receiving incoming calls.

When I called the number for the service centre for Bangalore shown above, they said they no longer service HTC phones and gave me the following contact details instead:
Mr Razak
OS Communications
Brigade Road
080 4112 2517/8

Just thought I should share.

I am on my way there now, hopefully they aren’t as bad as the other places mentioned!

Reply

naina January 4, 2010 at 1:11 pm

hi shravan..why dont u try these centres also im sure ul find these helpful if unable to get any services at the place where u have gone.
1. Salora International
Add–Bluemoon Xlant no.388,
9th main sector 7 HSR layout near Mangammana Palya
Bangalore-34

2. Ovez
Add–Richmond Road opp. Cathedral College
Bangalore-25

Reply

Sathish February 1, 2010 at 11:36 am

The above 2 are all mobile service centers..TVS-E Servicetec has recently opened an exclusive HTC CARE CENTER in Bangalore..Pls spread the word..
HTC Care Center
Property No. 11/1, P.T.Road,
Basavanagudi,
Bangalore – 560 004
PH: 080-40913947

Reply

Ashutosh Anand January 11, 2010 at 10:11 am

Now is everything alright or still the problem is persisting if yes then i m giving you the customer care center add. where people will help you to come out from the problem
Ovez Communication
Richmond road opp. Cathedral College
Bangalore 25

Salora Int’l Ltd,Blue Moon Xlant, No.-388, 9th Main, Sector- 7. HSR-Layout,near Mangammana Palya,Bangalore-34

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Mganju December 26, 2009 at 3:35 pm

I love the HTC phone that I have but the SERVICING is pathetic…absolutely no infrastructure for proper support facilities. With regret, I must say that I am moving back to picking up Nokia…not that I don’t like Nokia but well, I moved to HTC as liked the touch screen…

By the way, the service center listed here for Mumbai is long outdated…it is a pathetic place where the service center is located and the whole attitude there is ridiculous (I had already been there once!) but it is now almost 4 months since they have moved out of Vikhroli..am still trying to find out the exact place in Grant Road where they have moved.

It would have been still ok to have just ONE service center if only they would give their customers service at home to pick and drop the phones after repair!!

IS SOMEONE AT HTC listening?? This way, you will surely lose your HTC touch screen customers to Nokia!

Reply

naina January 4, 2010 at 1:20 pm

hi!
sir as far as my information is concerned i know 2 service centres in mumbai which give good service plz check them out.
1. Taipon, 13 Prashant Southern Apartment, Eksar road, Babai naka,Borivalli and 17-Sri Ravechi Apartment,plot no.14, 15 sector, 20 kopar khairane,Navi Mumbai (near Barista hotel)

2. Salora International, Dahnushree building office no. 2 Mezz floor, Solanki marg near Minarva Cinema

Take care!

Reply

Ashutosh Anand January 11, 2010 at 10:19 am

Yes Mam we are very much listening to you.Ok mam we will try to work on your seggestion and here is the add. of HTC mobile care center for your convinience

1.Salora Int’l Ltd Dahnushree building,office no-2,mezz floor,Solanki Marg, near Minerva Cinema Mumbai

2.Taipan Electronics Address- 13 Prashant Sadan Apt, Eksar Road, Babai Naka, Borivali (W) Mumbai- 400092

3.Mumbai Taipan electroncs 17,Shree Ravechi Appt. plot 14 , 15 sector 20 KoparKhairane, Navi Mumbai ( Vashi) 400709, Near Barista Hotel

Reply

Pallavi January 4, 2010 at 12:19 pm

htc sucks.. i dunno abt other models but i have htc viva and it sucks for sure
it hangs and hangs and hangs…

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naina January 4, 2010 at 1:17 pm

hi pallavi!
why dont u go to your nearest htc service centre??
they will surely help you and replace if your phone is under the warranty period.

take care!

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Ashutosh Anand January 11, 2010 at 10:05 am

Dear Mam,

I think i can help you just send me all the details of your cellphone,IMEI no.,date of purchase,customer care complain no. if you have any after visiting to customer care center and the current existing problem.I’ll get back to you soon with the best possible solution.

Thanks & Regards
Ashutosh Anand

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Pallavi February 5, 2010 at 3:24 pm

guess the number in the list for chandigarh doesnt work.
can u please send me a working number of this customer service.?

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Sathish February 1, 2010 at 11:41 am

Few of the Exclusive HTC Care Centers

Exclusive HTC service centers in India..

Chennai –

A-4, Gemini Parson complex,New No. 446, Anna salai,Chennai – 06
Ph: 9841553776

Pune –

Shop – 11, Ground floor,Kumar Pavillion, Near Victory theatre,East street, pune – 411001
Ph: 30425118

Ahmedabad –

FF – 3, Kasturi complex,Opp athithi dining hall
Judges bunglow road, Bodekdev,Ahmedabad – 380054
Ph: 40027698

New Delhi –

Lower ground floor, 38 – Bunglow road,Kamala nagar,
New delhi – 110007
Ph: 43071735

Hyderabad –

Shop No:2, Ground floor,Elephant house,Ameerpet ‘X’ roads,Hyderabad

Bangalore

Property No: 11/1, P.T.road,Basavanagudi,Bangalore – 560004
Ph: 40913947

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Kannan January 5, 2010 at 12:50 pm

Hi,

Chennai HTC Numbers are not working. They doesnt EXIST.

Can you check the numbers and publish the latest, correct one.

Reply

Sathish February 1, 2010 at 11:33 am

HTC Care Center
A4, Ground Floor,
Gemini parsn Complex, Nungabakkam,
Anna Salai , Chennai -06
Ph: 044-42381027

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PACS January 7, 2010 at 2:00 pm

Please let me know if there’s available ribbon flex for my HTC P4350 in India. I have used this fon only for six months and it got destroyed. I purchased this in Inida. No available parts here in Philippines.

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Palash Pramanik January 13, 2010 at 9:25 pm

My fone is a new one. I could’nt activate my number from
Reliance web world. The phone is not accepting any pin number
so that it can get installed with a number.

Model-HTC P-3051
Please help me out immediately.
Phone-09733480049

Reply

ATUL PANCHAL January 16, 2010 at 6:21 pm

Comprehensive repair services offered for mobile handsets manufactured by companies including Nokia, Samsung, LG, Sony Ericsson, Motorola, Apple, HTC, RIM and Chinese made.

Best Regards,
Atul Panchal
9392009393

Panchal Mobiles – Repair service and sales station

Reply

ajay mahala January 23, 2010 at 11:04 pm

i have a htc s 700 mobile handset .
it’s display has been broken ……so i want to buy new display for mobile.

presently i am livivng in gurgaon
can you tell me that how much cost of display and also tell me location.

Reply

Sathish February 1, 2010 at 11:31 am

HTC Care Center

TVS-E servicetec
Lower Ground Floor 38 Bunglow Road,
Kamla Nagar New Delhi – 110007
Ph: 011 – 43071735

Reply

Thangavelu February 4, 2010 at 8:23 am

Hi,

I bought HTC Touch P3450, and it is having network connectivity issue these days. I visited HTC Service @HSR Layout, Bangalore. I learnt from them that it is due to a Network IC PRoblem in the device. But, They have suggested me to replace the mother board itself, with an estimate of 14,000 INR.

Why don’t they replace the defective part alone? I was even ready to pay reasonable cost, but disappointed to learn that they can’t provide a solution.

I have finally written to HTC INdia support directly, and hoping for some reply.

Let’ see. I will keep you folks posted on what happens!! :-(

Regards,
Velu
9980122295

Reply

karina February 9, 2010 at 2:26 pm

Hi,
My HTC power button doesn’t seem to be working…I am not able to switch on my phone… Please suggest a HTC service centre in Hyderabad ASAP.

Reply

sanjar February 23, 2010 at 10:56 am

hi,my htc-p3400i mobile is not work properly and its pc suit software is not install in my pc,plz advise

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sandeep February 24, 2010 at 3:12 am

Hi,

I have purchased the HTC diamond P3700 from hongkong today only and its display is not working…it is blurr and its coming in reverse manner. means it is exactly opposite to anormal staraight screen. and also phone is not working due to that.

if anyone can help me what is the problem its a brand new phone.

Reply

Mona February 24, 2010 at 1:31 pm

HTC service centre doesnt exist . any new number?

Reply

Mona February 24, 2010 at 1:32 pm

HTC service centre number in hyderabad ( mentioned above ) when called “doesnt exist” . any new number?

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GITANSH SHARDA February 27, 2010 at 5:36 pm

I am having a HTC s710 phone
its near about 5and a half years old
Its battery has stopped charging
I need a new battery from Chandigarh india
May some1 help me in this…….
Can any 1 tell me its price in india
PLEASE MAIL ME>>>
gitusharda@gmail.com

Reply

Naveen Pillai March 2, 2010 at 10:10 pm

Please give your Openion.

I am using HTC CE0560 model handset,my problum is that its getting over heated and I am scared one day it will get explode or get my hands burned. It gets over heated even kept idle(not in use).I couldnt find a delear or service centre in Kerala.Could you please sugest me a remedy to tackle the situation.
regards.
Naveen.

Reply

vinodmoorthy March 3, 2010 at 1:23 pm

sick service never opt for a HTC

Reply

Sathish April 5, 2010 at 11:56 am

HTC Care Centers opened in India by the end of 2009.They are exclusive authorized service centers. They will cover all the major cities by the end of 2010.

Chennai –
HTC Authorized service center
A-4, Gemini Parson complex,
New No. 446, Anna salai,
Chennai – 06
Senthil Kumar – 9841553776

Pune – hTC Authorized service center
HTC Care Center
Shop – 11, Ground floor
Kumar pavillion, Near victory theatre
East street, Pune – 411001
ph: 020 30425118

Ahmedabad –
HTC Care Center
FF-3, Kasturi complex,
Opp Athithi Dining hall
Ahmedabad – 380054
Ph: 40027698

New Delhi –

HTC Care Center
A-38, Bunglow road,
Kamala Nagar, opp Amitabh Banquet hall
New delhi.
Contact No: 011 43071735

Reply

yogendra lohar March 4, 2010 at 2:28 pm

please can u give information where i will get cdma p3000 body in mumbai
the no.of vikroli is not in work+91-22-65247595;92

Reply

sanjay March 4, 2010 at 3:01 pm

I have lost my HTC touch mobil

Is there any way to trace out the same –?
I called customer care, but they didnt help in this case

Reply

Tushar Patel March 5, 2010 at 8:36 pm

My name Tushar patel and i am having htc model:p4600 and i wanted to unlock that phone so what price for that phone unlocking.

Reply

Pallavi March 12, 2010 at 2:29 pm

hey i want a chess game for my htc touch viva
ca anybody help?

Reply

promode k ghosh March 15, 2010 at 12:15 am

My HTC touch VIVA is getting hot after somtime of use.
Bettery is getting drain very fast.
Can somebody give the address & telephone no. of HTC authorised service center in mumbai near,thane

Reply

promode k ghosh March 15, 2010 at 12:17 am

My HTC touch VIVA is getting hot after somtime of use.
Bettery is getting drain very fast.
Can somebody give the address & telephone no. of HTC authorised service center in mumbai near,thane
my E-mail id:- promodekghosh@gmail.com
mobile no. 09004698105

Reply

SURYAMANI THAKUR April 2, 2010 at 7:32 pm

dear sir i m suryamani please send me a htc p3400i my board is short so please send me a board my number is 9864406200. 9707013812

Reply

suryamani April 3, 2010 at 4:25 pm

dear sir i m suryamani please send me a htc p3400i my board is short so please send me a board my number is 9864406200. 9707013812

REPLY

Reply

Sathish April 5, 2010 at 11:54 am

HTC Care Centers opened in India by the end of 2009.They are exclusive authorized service centers. They will cover all the major cities by the end of 2010.

Chennai –
HTC Authorized service center
A-4, Gemini Parson complex,
New No. 446, Anna salai,
Chennai – 06
Senthil Kumar – 9841553776

Pune – hTC Authorized service center
HTC Care Center
Shop – 11, Ground floor
Kumar pavillion, Near victory theatre
East street, Pune – 411001
ph: 020 30425118

Ahmedabad –
HTC Care Center
FF-3, Kasturi complex,
Opp Athithi Dining hall
Ahmedabad – 380054
Ph: 40027698

New Delhi –

HTC Care Center
A-38, Bunglow road,
Kamala Nagar, opp Amitabh Banquet hall
New delhi.
Contact No: 011 43071735

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Santhosh April 6, 2010 at 6:25 pm

Did anyone check out the new HTC Smart phone??If so howz the phone any comments.. The touch screen is cool and it has 7 pages

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Vikas June 16, 2010 at 5:55 pm

Don’t go for it! I bought it one for myself a week back. Looking at great internet features I also opted for a data plan from service provider.
Within 2-3 days I started getting messages on my phone as NOT ENOUGH MEMORY TO COMPLETE THIS OPERATION. When I saw the phone memory status, it was showing 0 MB free, 256 MB used, total 256 MB (it uses only phone memory for the installed applications). I called customer care, initially when I explained the problem, the customer care person just replied as “NOT POSSIBLE” no other answer. Just prayed to the god and called again hoping someone else will pick up the call, and fortunately the second time other person picked up and suggested the HARD RESET. Even that did’t worked then asked me to visit nearest authorized service center. Planned to visit on this weekend, keeping my fingers crossed and praying to god for good service and 100% solution… please pray for me

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PRAYAG April 11, 2010 at 11:06 am

my HTC tilt2 spaker do not work propely pls whiat solucation

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michael April 13, 2010 at 1:13 pm

actually lost my mobile a week back.. is there a way to track it down or at least block it???
my htc model was p3400..
when i called upon the customer care it turned out to be an invalid number..
anyway the phone suckd it always hanged even if i emptied the whole phone memory not to overload the function but still it was of no use… this is the worst phone i ever had..
previously was using i-mate it was good n i opted for a change n it turned out to be the biggest mistake…
now i can move on to BB..

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Vishal Babber April 24, 2010 at 5:23 pm

hi Frnd,
Act i have a htc Touch 3452 model. i bought it approx. two years back. in Last November it was causing trouble due to its Touch pad. then i got it replaced from Delhi. But now again its causing same problem. Act. when we press some function, it doesn’t work. We have to press somewhere at top of the function. Like if i want to press Message box, then it will not open if i will press Msg. icon on screen, but i have to press at top of the Icon or at some gap. then it works.
What sh’d i do nw, should i replace the screen again??

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Priyadarshan April 27, 2010 at 4:06 pm

Guys does anyone have any idea abt the service centre for HTC in Mumbai.
Plz lemme me knw @ pn_shede@yahoo.co.in

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milind April 29, 2010 at 1:28 pm

How to attach external hardware to HTC P3400i.
Like WiFi SD card ?

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Harshdeep April 30, 2010 at 8:07 pm

my charger cum data cable of my htc touch HD is broken nd my head phone for the same r also not working.plzzzzzzz if anyone cud help me wd service center or showroom at chandigarh.

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sandeep May 1, 2010 at 4:57 pm

hi, this this sandeep from bengaluru,karnataka. 2 years back i bought htc tytn 2 from jayanagar 4th block.my ppc was fine till last week,but now when i connect to gprs or if i make a call and speaks about 5 minutes, suddenly my tytn 2 automatically gets off and i must try to restart for more than 5 attempts to start my ppc.when iam charging my ppc this problem wont occurs.pls do the needfull to me.
thanking you,
sandeep mobile 09738522276

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Anil June 28, 2010 at 9:13 pm

I have the exact same problem with my TyTN II. I purchased it around the same time you did. I find that the service center has no solution to recommend except to try software reinstall. I do not believe this is a software issue. On researching on internet, I found some users have solved it by replacing battery.

What’s the status of your phone now ?

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Mahendra Kumar May 1, 2010 at 7:49 pm

I have the HTC mobile P3400, I need that mobile PC SUITE exe because my media CD has been broken so any one can help me…….!
My Mail ID – mahendrathegreat@gmail.com

Thanks,
Mahendra Kumar
9971820626

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Jitendra Kumar May 1, 2010 at 7:54 pm

My mobile HTC P3400 LCD screen has been broken. Please any body can help me about that, I am currently stay in delhi at Ghitorani.

I want to repair center address and LCD screen price….Please Please anybody can help me…….?

Thanks,
Mahendra Kumar
9971820626

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Srinivas October 14, 2010 at 5:10 pm

Hi Jitendra,
Can u please tell me the cost of the Display if u had got it repaired as i am also running with the same problem.

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Subhash May 1, 2010 at 8:50 pm

hello all
im very good at HTC devices :)
i have been using them since 5 yrs
well if you have any problem most of em it would be software related i can solve them
even if its typical flashing or u got struck at Boot Loader ( Tri Color screen ) or u got White Screen what ever it may be i can help :)

well u can contact me on my Facebook

http://facebook.com/subhashdasyam

hope i could help you

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vipin May 15, 2010 at 7:01 pm

i hav a htc p3450 touch phone. i am accidently copy all the files from the phone 2 storage card. now my phone’s strat menu doesn’t have anything. i couldn’t open any file. what i do?

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Jyotimaya Das May 27, 2010 at 3:57 pm

Dear Sir,
I have purchased One HTC Model P-3452 handset from Rajpath Motors, Bhubaneswar dtd. 26.03.10. The set was defected I have return the set to M/s Rajpath Motors. Who in term send back the set to M/s Future Technologies, Bhubaneswar distributor of HTC Mobile.
When I contact M/s Future Technologies I was informed that the set has been returned to M/s Jaina Marketing & Appliances Pvt. Ltd., New Delhi. As the set was DOA set. I have not received the replacement of this above set till date.

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Pramod Mishra May 27, 2010 at 4:11 pm

Dear Sir,
I have purchased one HTC T2223 (Viva) IMEI no. 353443023424109 dt. 29.03.2010 from M/s Life Style Bhubaneswar. The set was defected I have returned the set to M/s Life Style who interm send back the set to M/s Future Technologies, Bhubaneswar distributor of HTC Mobile. When I contact M/s Future Technologies I was informed that set has been returned to M/s Jaina Marketing & Appliances Pvt. Ltd. as the set was DOA set. I have not received the above set till date.

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bhaskar margaj June 5, 2010 at 2:58 pm

Hi,

I have lost my software cd of HTC3400 Can anybody tell me where i will get sofware of HTC 3400.

BHASKAR

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harikumar June 6, 2010 at 8:33 pm

hi ,

we have a multi brand mobile service centres in chennai, coimbatore and trichy in tamilnadu …we are able to do unlocking , debranding, language changing and hardware works in HTC phones….including new Android phones…

Any one not having warrenty or came from abroad can contact me for their HTC problems..

thanks :)

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harikumar June 6, 2010 at 8:37 pm

my mail ID is harim1981@gmail.com

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lok June 8, 2010 at 2:58 pm

is HTC F3188 supports ms office

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Nidhi June 9, 2010 at 11:09 am

Hi ,

I had purchased HTC 3OOO (CDMA) phone from reliance. Soon the set started giving problems. The Kolkata service centre wanted Rs 12ooo to repair a Rs 16ooo handset.
Right now I can receive calls and make calls, but the memory slot is totally empty, I can neither access my sms facility nor file explorer nor any other service except from making calls.
Please assist whether the defect can be repaired and how much approx should it cost??
Thanks

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Manoj June 19, 2010 at 10:22 am

Hello Guys …

I have been using a HTC touch phone …for 2 and half year.
Well it was going good …Not so bad.The problems I have experienced was with the touch screen obvious and the USB port.

The caution u could take to protect ur screen are :
– use a guard
- Do align ur screen every day …its a good practise and keep ur screen in a good state.
- Use a year set for talking …as ur sweating or any liquid came on touch with ur screen will spoil it.

Anyway I have to chnage my screen now …so looking for a good service center in DElHI as I am new here :-)

Any advise will be highly apperciated.

Thanks
Manoj

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Ravindra Kajave June 27, 2010 at 9:06 pm

I have purchased HTC P3000 MODEL (BLACK) it changed body (Screen) & miner problem

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manu sharma June 29, 2010 at 1:18 pm

Five times i wrote to customer care of HTC as to what the new address of Service Center of HTC in Chandigarh……….

Same reply they give the old address of Service Center in Chandigarh………………..I am sick and tired…………don’t know what to do….

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Shahnawaz June 29, 2010 at 3:40 pm

I have lost my HTC Daimond. I wanted to know how to block the phone using IMEI number. My service provider is Airtel. They said manufacturer can block it. Please help

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Virendra July 5, 2010 at 1:54 pm

I am having HTC 3400i handset .Last week it was having problem of mic & recever (Speaker) I went to the HTC care at Sadashiv peth pune (worst service center ever seen) they have checked it & told that it has a problem of mic & speaker & we cannot repaire it.I asked why? then they were replying, company has told us not to repair such problems.So i have got it repaired from a local road side small shop.This is really horrible that a we can get the mobile problem fixed from road side persons but not from the company service station.really very poor.Even i suggest every one not to go for HTC the worst mobile company.

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graja sekara pandian July 10, 2010 at 5:47 pm

hello sir plz tell tamil nadu service station number

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abhishek July 25, 2010 at 12:58 pm

i have a htc 3400 phone.i have been trying to copy my contacts onto my laptop & external memory (in the mobile) but both are not happening. the active sync software provided with th handset is not loading onto my laptop as it says active sync 4.5 can’t be installed on windows vista. to compound my problems there are no service centre facility within 4 hrs radius of pathankot . is there any way u can fix up the problemonline or through telecall. pl assist.

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ali July 31, 2010 at 12:41 pm

Please anybody tell me storage card setting and from where it set.

when receving files from other one using bluetooth it stores in phone memory instead of storage memory card.

Thanks

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Gaurav Virdy August 8, 2010 at 4:04 pm

Hi,

First of all, I found this website very late. I was searching for something like this forum to lash out all my frustration with the HTC support.

My problems started almost after a couple of months I bought my HTC. I lost the front button. My phone hangs so frequently that I am at times not even able to take the calls. The other remaining buttons dont work. So far still OK, these are technical problems and can happen.

The worst experience was the HTC support center in Pune. Firstly, there is just one in Pune and that too located in such a hiedeos location that only the staff knows where it is.

Once you enter you see it was manned by one security guard, a lady who was hearing (mind it only hearing) complaints, an engineer who was asking everyone in the queue to just deposit the phones with him and he would return it only after 2 weeks. I came back without any meaningful resolution to my problem and my phone is still dumped.

Customer Centricity is something that HTC support centre does not know at all. I wanted to put my phone in trash soon after meeting the Customer Service Centre staff but I had spent my hard earned 13500/- on it.

Its been more than 9 months this incident has happened since then I try to preach on any forum I could (friends, family, colleagues, etc.) pls. dont buy HTC. It looks sexy but its Customer Service Centres are pathetic.

God bless those people who live with HTC.

Thanks,
Gaurav Virdy.

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Archie August 9, 2010 at 11:31 am

The Mumbai number +91-22-65247595;92 is incorrect btw, I called and it belongs to a private resident.

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venukb August 9, 2010 at 3:52 pm

hello Venu,

dear, i have a problem that i have HTC P3450 and its memory card jack is not working, i want to change it and i want to change its body also, plz suggest me how can i do this,

Thanks.

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Arun Karthik August 10, 2010 at 10:21 am

Hello Venu,

I bought a HTC desire two months back in UK. It was working fine untill a few weeks back. I didn’t use it for 2-3 weeks and when I switched it on two days back, it went on fine till the logo got displayed but got stuck there. It then vibrates for a few times, but not going to the main screen. Can you help me please?

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Snehasish August 10, 2010 at 12:42 pm

Dir sir/madam
i am Mr. snehasish sarkar from guwahati, assam, i am using htc p3400i mobile so i got problem on my mobile set the problem is that my htc p3400i set memory slot is not working’s so i got so many problem so please give me some solution to solve the problem forever my Mobile information given below
windows mobile 6 professional
CE OS 5.2.1622(Build18128.0.4.4)
Processor :OMAP850-201MHz
Model No.: GENE100
Platform: Pocket PC
IMEI : 35353301106759501

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deepankar August 13, 2010 at 10:42 am

i have htc P3400 i ,i baught it a year back ,the problem im facing is that
it is not detecting the memory card

plz help me with this ,or mail me its service centres in pune

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pushkar khandekar August 14, 2010 at 12:21 pm

my moble identification is htc p3452 . it had a touch screen problem not working, so i shown to vikhroli service center on 18/05/10 at 2pm. he replace touch screen and estimated amount rs. 3200/- & given back my handset with working condition. today on 14/08/10 the same problem occur. so i went to vikhroli service center but i find the center has been shifted to vashi.what can i do ?

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sreenibas August 16, 2010 at 12:54 pm

Hi,
I bought a HTC Magic and to my surprise it does not have any google applications or able to search any contact from the contact list. How do i install the apps or get any help on the phone. Can some one help?

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chalam August 18, 2010 at 9:21 am

Hai this is Chalam

I Purchased the HTC Smart mobile. Now when i am call so e body, it show the Ending Call….. In red icon on top of the screen, Can u please the solution …..
Thnks
Chalam

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Anuj Sharma August 24, 2010 at 12:33 pm

i have p3400i.and when i am powering on the phone it brings red, green, blue and white lines on the screen.the phone wont go any further. so i tried keeping it off by taking out the battery, sim card and the memory card.after around 30minutes i powered it on and it worked.but when i try typing a message it wont delete anything and any key i press it turns on the camera and takes a picture on its own.it even turns on the voice command on its own.it is hanging on me and nothing seems to be working.i cant receive calls using the buttons so i have to use the screen which at times is blank for calls.even the screen alignment keeps changing.i bought the phone in december 2008.
Kindly help.

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Tapan Mistry September 1, 2010 at 5:20 pm

I am using a HTC Touch-VIVA phone. Recently I took some video files (MP4 and 3GP) from other set via bluetooth. All the files are playing well but no soud is comming. But the all MP3 files are playing well and sound is comming properly. Can u give methe solution please. Please help.

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Arun Gupta September 10, 2010 at 12:58 pm

Hi All,

Need urgent help. I had a HTC Google G1(HTC Dream).
Recently I am encountered some problem with this set. It keeps getting restarted automatically and now its kind of crashed not even able to switch it on. I am inHyderabad and whats the pointer to Good HTC service centre to repair this phone.
Please help.
Thanks in Advance.

Regards
Arun

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Renjith September 11, 2010 at 12:02 pm

Hai ‘
I’m a htc customer , i’ve been using htc dimond for a long time , but recently it’s screen alignment has cange by my my mistake. I don’t know how to recover this problem

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harsha April 8, 2012 at 10:58 am

dude ,i am planning to take htc touch diamond , how is the phone performance and quality. wat about the battery life,, can i go for it …

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Suman Mallick September 14, 2010 at 5:37 pm

kolkata add. dose not present now,it was changed…plz change it..

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Suman Mallick September 14, 2010 at 5:46 pm

myself suman mallick ,i used htc wildfire A3333,some scratch is coming on my camera that’s for picture quality is not so good now and scratch coming on my screen also….how to solve it plz tell me….

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mrinal baruah September 16, 2010 at 10:22 am

my phone (model no– htc p3400i) disply shows ..TAP THE TARGET FIRMLY AND ACCURATELY AT EACH LOCATION ON THE SCREEN. THE TARGET WILL CONTINUE TO MOVE UNTIL THE SCREEN IS ALIGEND…
plz give me solution …

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Naveen Chaudhary September 29, 2010 at 4:10 pm

I am using HTC P3452 I am happy with phone & functions but I need original Hand free for this model & i have tried Delhi service center no. all are incorrect. any1 can help…

Naveen

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ajay pandey October 10, 2010 at 12:52 pm

I am using htc hd2 . i am very disappoimted becouse i am set phone

lock password & i set a password & applied it but i am using my password

to unlock but phone display that i am typed wrong password . please help

me how unlock my phone . please call me 9870489895 &
ajaykpandey85@gmail.com. pls uregent reply pls

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dheeraj October 12, 2010 at 7:05 pm

Im using a nexus one which I got from the Us. There is a problem with the power button. It stopped switching on. Is there anyway to get it fixed here rather than sending it back? I need a reliable htc service center.

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Sathyanarayana September 6, 2011 at 12:55 pm

I too have the same problem, did you got it fixed? where you gave it for repair? please help

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htc repair delhi specialist @9810175121 October 28, 2010 at 6:12 pm

htc repair in delhi was not so easily accessible till we gave a magic touch of repairing. indivual or corporates, praises all around, thanks a lot to our esteem customers

Reply

RAVIKIRAN November 6, 2010 at 3:10 pm

M UNABLE TO SEE MY IMAGES, I LOST MY SUPPORTING FILE CAN U PLEASE HELP ME URGENT!

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gourav November 17, 2010 at 10:55 am

I have an htc p3400i and went to htc service center in bangalore he told me that he would give me a new case within 24hrs and he actually gave me within 24hrs.htc service centers one of the best a lot better than nokia even the quality of mobiles is lot better a 2 megapixel of htc is better than 3.2 of nokia and guys dont blame htc if there is software problem because most of them occur because of user mistakes when u try to load 3rd party softwares

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Saugat Bhattacharjee November 20, 2010 at 8:13 pm

I own a HTC p3400i windows phone.. its current OS is Windows mobile 5.1.. so can i upgrade my OS to a higher version of the windows mobile OS? if possible, then can I get the detailed process which I should follow? please help.. mail me
sb.primex@gmail.com

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mujahid ahammad k November 24, 2010 at 2:53 pm

i want HTC viva battery am staying in tumkur can u pls tel me in which service center i can get it

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balababu November 30, 2010 at 11:20 am

I want HTC Hero mobile urgently. Please suggust where i can get this.

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Pralhad Joshi November 30, 2010 at 5:49 pm

I had purchased one htc handset from abroad on 2009.
The touchpad of the handset is not working properly so I want to replace
that with a newone.

Could you please suggest if I can do it at near to my resedence,Vapi ,Gujurat OR it can only be done at htc service centre only……

Pralhad

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MANOJ PANCHAL December 4, 2010 at 1:12 pm

I had purchased one htc P3452 handset from Gujarat.
Now, i try to set a factory setting but phone is not start and its showing only align screen.
Presently i am staying in Bangalore, Mathikere .
Please help be about this problem.

Manoj panchal
+91 8095210614

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BINU.K.K December 12, 2010 at 2:15 pm

Pls give the authorised customer care number of kerala……..My display has been broken.

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gopal December 22, 2010 at 9:41 am

hi, friend
you can try at
cell link, dee pee plaza, kokkala, trichur 680 021 kerala.
phone 0487-2426754.
cell link is into service of htc, blackberry,iphone,imate and all high end mobilephones. displays and minor complaints serviced usually on same day.

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rakesh December 22, 2010 at 12:27 pm

i have using htc f3188 i have facing battery backup problem continuously so if u know any htc service center near by navi mumbai plz tell me !

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Arul December 28, 2010 at 10:44 am

I would like to konw the service centre for HTC moblie in chennai.

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lokesh December 28, 2010 at 7:39 pm

i need htc p3300 panel (housing) can i getit
please advice

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Saroj Shrestha January 2, 2011 at 11:41 pm

plz help me out

me using htc p3000 cdma…….can’t connect through usb in windows vista……..cuz activesync doesn’t install in vista…….so i installed windows mobile device center 6 . 1 …………….

when i connect it to my laptop………….new hardware found shows……..n i am not getting its driver………….plz plz help me out

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Panka Bakshi April 7, 2012 at 8:55 pm

Hi ! How much time have HTC care taken to solve your problem ?

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jagmal singh January 13, 2011 at 4:42 pm

i want to install/rent on my roof a internet tower situated atb-35,mansa ram park ,uttam nagar ,new delhi-110059

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anurag January 22, 2011 at 3:48 pm

not able to connect internet on my htc smartf3188……….pls help

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nitish February 13, 2011 at 12:45 pm

gud morning sir
my self nitish chotaliya i m from pune
sir i hav plot in bhugav its table land and its hardly 5 km from bombay banglore highway i wont to giv it on rent for tower install
so sir if any company intreasted kindly contact on
mail is chotaliyanitish@gmail.com
contact nitish @ 9011118489
pune maharashtra

thanku very much sir

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No_Display March 1, 2011 at 8:59 pm

I purchased the Wildfire in October 2010. It has been an excellent phone. But yesterday, suddenly the dispaly went off. I mean i can hear the phone ringing, but nothing appears on screen. the phone is also switching on, coz i can hear the distinct turned-on sound. What could be the problem? Any idea? I stay in Mumbai.

Please guide me,
“No_Display”

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nijam March 5, 2011 at 10:13 am

I am using htc p3400. Yesterday i loaded many applications. May be due to overload or low device memory i dont know, its not getting on now. When switched on, the windows emblem with green background is displaying, but the device is not loading further . Pls somebody help……….

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Abhi May 5, 2011 at 7:21 am

I happened to break the screen of my nexus one(HTC)..Could anybody tell me if there is a service centre in mangalore

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yogesh May 26, 2011 at 5:40 pm

Dear sir,
i purchased tha htc tattoo on 24 may,2011.
in ur site information bluetooh yes
then why this is not support
no conectivity
reply why

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amit shishbal May 29, 2011 at 12:34 pm

sarvice center in mp

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Haresh June 27, 2011 at 12:30 am

Can any one help ME i want to change my Htc p3400 body from whr i can buy the body ?????????’ll?
I live in Udaipur Rajasthan….
plsss telll me about Nearest servise centre and what would be the price????????????

PLS CAL ME @ 8233459131
or email me @ harshus2007@yahoo.com

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prabhjot July 21, 2011 at 6:25 pm

Sir am having some problems with my HTC sensation
1.the last song played is played again and again while watching videos
2.it automaticaly calls The last called number while watching videos or listening music
3.many a times the videos are automatically muted
4.the phone gets quite hot when used for a while

Please help

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shanky July 23, 2011 at 10:12 pm

my htc desire a8181′s display is not working it is out of warrenty so could you please let me know the estimate cost of htc desire’s amoled display cost in india.

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ganesh July 26, 2011 at 6:49 pm

I bought a HTC nexus one set from US last month. I have an issue like the phone gets heated up quickly and restarts while playing a game or browsing the web. Its quite frustrating. But this does not happen if the phone is idle or while call or texting.Could this be due to some virus or third party application.

Please advice

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shakti singh July 29, 2011 at 11:40 am

Respected Sir/Madam
I want to know the servis center of HTC
mobil phone in chandigarh
thanks

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ashish ojha August 17, 2011 at 11:18 pm

my HTC TyTnII is not detecting any SIM card. Can anybody give any answer. also no repair centre is ready to even touch it.

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Punnoose November 14, 2011 at 3:22 pm

Taipan Electronics Address- 13 Prashant Sadan Apt, Eksar Road, Babai Naka, Borivali (W) Mumbai- 400092

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Naushad khan August 24, 2011 at 2:58 am

hi,my htc HD2 my brother bring fom UK its tuch screen.if put any sim that is not accept.actually that one lock.menu already open but sim card is not accept.how can i open that one please give me answer somebody.

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aravind September 2, 2011 at 7:29 am

hi i got myhs back now touch htc wildfire 4months back now its touch screen isnt working at all can you send me details of service stations in hyderabad.
09885062220

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Nooru September 14, 2011 at 6:02 pm

my HTC HD2 is not booting well hanging with white screen and written HTC(Green) not moving further,Hard Reset is not working, is there any solution

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naidusrinu September 28, 2011 at 10:46 am

my htc mobil phone anay appilication not a pocket pc valid appilication problam

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Bhartendu Bhushan October 8, 2011 at 9:49 pm

I want to know where z the service centre of htc in bhopal:)

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vishwas October 10, 2011 at 2:23 am

maire pass htc hd2 hai uski flesh ic kharab ho gai…. ab isme kitna kharcha aayega ic ka???? plzzzzzzzzz halp mee…..

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prasad October 11, 2011 at 1:06 pm

HI,
My Brother baught the HTC Wildfire mobile from UK for me with cost of 10K. Fisrt 2 months it is fentastic.

One day the touch screen suddenly not working ….then problems are started i searched for servicing center and given the device…they said it took 3 days to get repaired….. but 42 days are over …..still it is not get repaired(it is with servicing center). called servicing, coutomer care and mailed many many…. times

After some days they told that it is the problem with mothre board, so need to replace it …for this they asked 6000 Rs.

My Strong feeling is instead of repaire it, buy a new mobile like NOKIA, you can enjoy at least 1 yr.
HTC is not a quality product when i went to servicing station i seen many people have the same problem with in 3 months after the purchase of the device.

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usman October 18, 2011 at 9:11 pm

hi,
merepass htcp3400 hai uska on/off switch problem hai
mai kadapa (A.P) me rehtahoo my service kider karaao please bataiea iska kitna kharcha kitna lagega,,,,

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Azeem November 2, 2011 at 9:16 pm

HTC is the worst company with no proper service centers either. Third Rates!

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Mahesh November 3, 2011 at 7:29 pm

For all HTC repairs please contact Phonecare – 022 42763636. Visit our website http://htcrepairs.in or http://phonecare.in

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suraj November 13, 2011 at 11:35 am

hi, this is suraj , i have htc salsa purchased before 2 months , by mistake it falls n the touch pad got break. i had given it for repair in varanasi htc service centre ” vishwakarma mobile centre” which is only htc service centre in varanasi on 22 october, but until now “10 november” according to him he didnt got the touch pad from htc care . wht thw f**k is this. htc is a good company , but the workers who take care of this is worst. i think htc should take action on them . it makes a bad effect on htc coustomer.

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atul srivastava November 27, 2011 at 8:50 am

I am trying to connect my HTC desire to my destop but it is not responding. Is there any spl softwere to be used?

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Aslam November 29, 2011 at 11:41 am

Hi Venu,
The customer care link has also changed. Please update your page with the new link : http://www.htc.com/in/help/service-center
The old link http://www.htc.com/in/support/customer_care.html isn’t valid anymore. I was looking for repair center for my google nexus one phone in Hyderabad and came across your page.

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sridhar December 24, 2011 at 9:49 pm

3 weeks ago i bought htc wildfire S model in that i am using internet browsing it’s good but how can i find out how much data i used plz. tell me

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Anil Rawat December 27, 2011 at 5:55 pm

HTC service center of Noida is pathetic. My mobile has a issue in which, when I am plugging the ear phone, its dialing the last called number or opening the music player. If I am in a call on connecting the earphone, it is disconnecting that call. Voice reception on call to other people is very bad. My mobile radio is worst radio, I have ever listened. Don’t know whether it is due to radio or earphone.

So I dropped my mobile there in today morning and narrated all the issues to them. Now in the evening I got a call that my phone has been fixed. I went there and I was ask to test the phone. When I tested it, I found that none of the issue was fixed. When I confronted the technical guy, he plugged the ear phone on mobile and started the music player. Then he told me that see, audio is good. I was WTF….

I asked him, what was my issue. He told me that audio is nt coming on connecting the earphone. Isssshhhhhh!!!! I grabbed my hair and tried to remain calm I took a deep breadth and showed him the issues. Now he was trying to reproduce the issues. But it was not calling the last dialled number. I told him, it does not happen each time. It happens only frequently. So that guy told me that may be you are not handling the phone properly. YMFAH….you are telling me that I do not know how to handle the phone…You deep shit….You slithy filthy rotten balls…..PSLKRS..

At the end, I asked about Radio issue. He told me here reception is not good so go and check outside the building. I asked him, have you gone outside to check it. He told me no………..Eeeee……Wish I could shoot him there only………….it must have saved other HTC customer from this horrible experience…..

I was going mad. I told them, WTH you checked then….He told me that he checke the audio quality of player while plugging the ear phones………..Thats it………..What a waste of office time, my own time, killing of my inner peace………At the end he told me that you have to keep this phone here for five more days to check it………I was like….Do I look like an alien who after this will give his mobile for another RND……………Bullshit…………I will make sure that this service center gets shutdown before its too late…………Please give some good service center of HTC……….Did I forgot to mentioned that it was Salora Internation service center…………Is that person reading?????????????

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sudeep goel January 5, 2012 at 6:05 pm

HTC mobile ,
Gurgaon India.
Kind Attn Mr. Vipin.
As our telephonic talk on 03/01/2012 for hand set related matter,
I purchase HTC EX PLOER hand set on 03/12/2011 in this hand set I face problem for vice (MIC) and I make complete on 28/12/2011 after this complaint you exchange hand set on 29/12/2012 after this I face same problem in a two days and I raise complaint to direct Mr. Vipin Gurgaon on this no 0124419800 , in before that I had change sim I face same problem I change other service sims also but face same think after I make complaint he was told he send a tecnestion on my door step along with new hand set other model no EX POLER and free of cost , but two days gone up nobody has came I request you please change my handset with other model which launch in 2011 .
I hope you understand my problem and help me.
Best regards,
Sudeep goel.
9391056660.

CC TO CONUSMER COURT.

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neel January 31, 2012 at 10:48 pm

i had purchased a new handset “HTC – WILDFIRE S” from s.k. enterprise, baroda , gujarat on 6/1/12. after 5-6 days from the date of purchase i found a problem that the vibrator of the phone is not working. on 16/1/12 i contacted the HTC service station and my problem was solved. Again after few days i found the same problem again .So i requested “S.K.ENTERPRISE ” to please replace my mobile as it is not even one month old and i am facing such problem but the are not responding to my problem . so i request “grahak suraksha” to do the needfull.

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ranjitsinh February 8, 2012 at 12:09 pm

i have htc p3350 mobile but its body was demage so pls. give me add. to purchesh of my mobile body in ahmedabad

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SUMAN MUKHOPADHYAY February 17, 2012 at 2:04 pm

I want a HTC P3400i battery immediately.

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Krishna March 6, 2012 at 12:42 pm

Thank you Venu,

Its really valuable information……….

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Deepanshu Kukreja March 10, 2012 at 8:47 pm

Hey i have HTC willdfire S and i bout this last year in July. but now the color of phone is fading from speaker side. and it’s look very bad. please somebody help me out on this. let me know what should i do. my number is 9213745983 .. Pelease help me out ASAP.

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radhika March 12, 2012 at 12:28 pm

sir my htc hd2 mdil screen was broken is there any shipping available for repairr…please send me the details sirr plzzz iam from vijayawada,andhrapradesh, india

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vikas March 23, 2012 at 4:55 pm

Hi All,
I have one problem with my HTC EVO 3D. The screen is frequently turn on automatically. Can anyone help me with this..? Is it virus attack…? I installed antivirus… But no use. It eats up a lot of battery…

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shubham March 25, 2012 at 10:18 am

yesterday i bought htc wildfire s.when i put sim in phone in phone it show no sim card.plz suggest me what i have to do

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Allan Joseph April 2, 2012 at 10:34 am

Hi,

I have purchased HTC Wildfire S, and in that I am not able to Sync my account. Plz suggest me , how I can do it.

Error it displays is : Can’t establish a reliable data connection to the server.

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swarupa April 3, 2012 at 3:13 pm

I have bought a HTC wildfire S mobile 3 months ago.With in a week it has got some software issues.It is already there in the first place.We found it in a week.Later now my mobile strated retsrating itself.When i took it to the CC they said it has got MOTHERBOARD problem.I dont understand why there is a mother board for a new piece.
The CC have serviced it but then the problem is not resolved.The CC service is so BAD.It is at the worst.
This is the second time i m facing issues with HTC>I decide and siggest other never go for HTC.
No one take the responsibility.Its wate of money investing in HTC mobiles we feel.
Hope there will be some change atleast other will not suffer like me..

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Panka Bakshi April 7, 2012 at 7:24 pm

Hi Swarupa i am also ready to buy a HTC wildfire S… u mean to say should i not go with HTC .

Pankaj

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Ranjith April 9, 2012 at 3:34 pm

Hi readers,

I have bought a HTC Google nexus one mobile Nov2011. Now i felt, its waste of money.While playing games, it will automatically restarting and the mobile got so heat. suddenly it got switched OFF and its difficult to ON. one can having more and more money then we will consider to buy this type of mobiles.
i will share this one to all for good concern.

Regards,
ranjith

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vikas April 10, 2012 at 2:14 pm

i lost my htc wildfire S mobile in train how i find my mobile
please help me

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bhaskarkalpeti April 14, 2012 at 9:48 pm

i have brought HTC chacha from flipkart.com .i am unable to recive F.M.nor ear phone is working what shall i do.

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prince May 5, 2012 at 3:55 pm

i have an htc mobile bought from america but unfortunately my mobile screen has been broken in my lagauge iwant to know that in india i will get the screen of my mobile or not please send me ur reply as soon as possible

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yeasmin May 8, 2012 at 4:56 pm

i’m using idea internet connection with my mobile Htc p34001 to my laptop Del (vostro)…I’ve noticed recently that my net connection slows down…bt whn i put my idea sim in othr Htc mobile it’s working gud as usual…wht can i do….plz help me..

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jagannath May 20, 2012 at 4:55 pm

i’ve purchased htc -explorer a week back but suddenly the ear piece is not working properly (one side) now think i made choose a wrong brand pls suggest what to do .

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amit May 20, 2012 at 10:35 pm

I brght a chacha rcntly n it gets warm soon if i use for 15 mins thn its back side gts hot

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Mrinal May 25, 2012 at 5:34 pm

My HTC Desire S developed a technical snag and the sucker S.G. Infotech, Borivali, Mumbai (HTC authorised customer service station) held it up for as long as 18 days in the name of non availability of spare part. A$$holes !!!!
Whenever I used to ask for update, they used to give a standard reply – ” you shall get your handset in next 2 days” …..
When things got beyond tolerance, I mailed the entire top brass of HTC including the India country head and CEO and COO etc. explaining the treatment I am getting and how unsatisfied I was.
Within 2 hours I started getting calls from Delhi, Gurgaon and Mumbai offices and within 2 days (yes 2 days ,…. 48 hours) the part was sent from Gurgaon and the handset was repaired and the handset was delivered to my doorstep ….. !!!!
Do not ever go to S.G.Infotech center as they are liars. The person from Gurgaon told me that he never received an order for a new motherboard from the service center !!! Such cheats are the people in that stupid S.G.Infotech.

WAITTT !!!! The story is not that happy ending still !!!!
After I though the case was finally closed, I discovered that the camera would not work after the repair. Neither the secondary nor the primary. I immediately called the person from Mumbai who was in touch with me all through the period of 2 days. He was a really nice person. He got in touch with the company and within 1 more day, my handset was replaced with a new handset with a new warranty !!!

HTC Roxxx

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Soumalya May 28, 2012 at 9:54 pm

Hey Mrinal,

Can you provide me the email ids that you sent the mail to. You can forward that mail to me at soumalyag@gmail.com

I’m might face a similar problem (though not with S. G. Infotech) as I have given my new (hardly 10 days old) HTC Sensation to an authorized service center here in Kolkata. According to them, if HTC agrees to replace the handset, they will give me a certificate along with the old handset which if I show to the retailer, the retailer would give me a new one taking the old back. The only problem is that I bought it online, and this whole process of reclaiming-with-a-certificate seems messy!

Thanks in advance…

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Ashish Zankar May 26, 2012 at 6:19 pm

After going thru the posts, I understand nobody has gone to Customer Grievence Cell of the government, and lodged a complaint. Please access the services provided by the government. It is not costly at all.

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ashish chauhan May 31, 2012 at 6:33 pm

no comment

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Suresh Patil June 14, 2012 at 10:21 am

First of all the phone nos of the service center on the site are not updated & the below link also is not working.

I have purchased HTC One X last month, while running through Wi-Fi the system / gadget shows “Turning on Wi-Fi” & shows constantly the same & nor the network is connected.

Kindly any one suggest whats the problem may be

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gopi nadh reddy June 16, 2012 at 1:46 pm

sir,
i have bought a htc wildfire s mobile on 11 aug 2011 begining onwards my mobile has touch complaint i have repaired my mobile 4 times but now onwards it has touch complaint and i buyed this mobile at bigc near eluru road vijayawada but this showroom does not give the proper information to us please give a sutiable information to us to rectify our htc mobile problems immediately

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HTC Desire July 1, 2012 at 8:09 pm

{The next time|Next time|The very next time} I read a blog, {I hope that|Hopefully} {it doesn’t|it does not|it won’t} {disappoint|fail} me {as much as|just as much as} {this one|this particular one}. {I mean|After all}, {I know it|Yes, it} was my choice to {read|read through}, {but I|however I|nonetheless I} {actually|really|truly|genuinely} {thought|believed} {you would|you’d|you would probably} have something {interesting|useful|helpful} {to say|to talk about}. All I hear is a bunch of {whining|crying|complaining|moaning} about {something that you|something you} {could|can|could possibly} fix if you {weren’t|were not} too busy {looking for|searching for|seeking} attention.

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Deepak mann July 4, 2012 at 1:16 pm

i do not found new battery for htc vivatouch in any centre in delhi , please help me out in getting it , i love htc phones.
kindly make availiblity of one battery , for a great lover & admirer of htc phones from last 6 years.

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GIRISH BANDARU July 4, 2012 at 4:02 pm

HTC ONE V,
SIR I HAD PURCHASED A NEW HTC ONE V….ITS BATTERY BACK UP IS LOW WHERE AS THE REVIEW OF PREVIOUS PURCHASERS IS VERY GOOD RATING. SECONDLY , MY TATA DOCOMO SIM IS SHOWING NO SIM CARD IN MOBILE…WHERE AS OTHER SIM CARDS ARE COMPATIBLE. PLS GIVE ME SOME SOLUTION ON MY MAIL. THANKING U SIR…

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Arun July 5, 2012 at 5:11 pm

Dear Venu,
i have recently bought an htc G1 3G android phone and it turns out that it is not even an htc phone… it was made by t-mobile and it’s display is completely messed up and the battery life is pathetic! and every time i switch it on it gets hot really quickly. i tried calling the customer care and they don’t know how to help. i cant even get a refund. please tell me how to fix it.
thanks in advance.

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sachin July 8, 2012 at 4:09 pm

hi venu
i had buy a htc g1 from naaptol site. the phone doesn’t have any inbuilt web browser in it and the Google search engine went off by showing a message application force close. plzzz help me out i really pissed off from the mobile. even the android market doesnt contain any application like facebook and many more…………………
hope u will help me out……….waiting for your reply
thank you
sachin

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laxman.sripadhi July 30, 2012 at 7:33 pm

Hi friends,
i have htc smart f3188 mobile, and its battery has been damaged . so, if u knew any details of service centers where ill get the battery in hyderabad, please forward the details to sripadhi.laxman1234@gmail.com.
thank you.

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preethi August 8, 2012 at 6:41 pm

None of the Hyd telephone numbers work! Just horrible!

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Anil Kumar.C August 15, 2012 at 11:38 am

Sirs,
Iam in posession with an Incredible S htc phone since last year. It was a pride those days. Now the problem started. I lost all my contacts, other (than sim& facebook contacts). Contact synchronising not properly working. The worser side started last month onwards………….
On touch, important letters likeE, R, D, O, T etc is not working. Moreover , touch pad doesn’t fetch required application or person, contact starting frm certain letters cannot be accessed, messages cannot be sent without spelling mistakes. and a lot more…….
Possessing such a costly phone and of no use, make me mad. Handset is frm Singapore n me at KERALA, TIRUR. Is there any way out ? Can anybody help me ?……………………Please………………………………………

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aji kumar August 18, 2012 at 7:54 pm

Sir,
I bought an HTG G1 3G Android mobile from naaptol (booking no:4120134) which I received on 11 june 2012. The phone blue tooth headset and memory card was not working. Thus I shipped it back on the very next day for replacement. The replaced product which I recieved on 1 aug 2012 was devoid of memory card and headset. In addition its earphone mike was not working, battery charge was not sustaining.The replaced product seems to be of a used hand set.
Can anybody help me………..?Waiting for your reply.

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Ravindra August 29, 2012 at 7:49 pm

Hi,

I bought HTC Touch Daimond who is the locked with verizon wireless cdma and it’s work only Reliance cdma network in india. I want unlock this phone – cdma to gsm.

Is it possible and any body know plz suggest me?
I ll be thankful.

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viral kansara October 8, 2012 at 8:16 pm

I purchase HTC mobile from Reliance Digital , Korum Mall , Thane, Model : HTC DESIRE VC My IMIE no – 353526050224242 Date of purchase : 19-08-2012
Sir
I have received my repaird mobile on 5th oct 12 which i have given to your servive centre for repairing. but still i have same problem in mobile i.e not charging and over heating device. Again i have given my mobile to your borivali centre for repairing. so i have to suffer more 15 days. My business is sufering so much without my Mobile. I am sufering too much. I am very unhappy with your handset and service. i never ever purchase HTC mobile in future and suggest to other do this.
thanking you
VIRAL KANSARA
9673563344

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aneesh October 17, 2012 at 9:53 am

hi. venu,
i had buy a htc explorer hand set 5 month before…i month before its display is complained.and i got service at banguluru. after i week again dispaly got the same problem.and the product is now at the service centre.can u replace the handset with a new one..its first time service cost is 5500/ so give me an answer fastly….

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ANUP KUMAR November 2, 2012 at 6:07 pm

I have bought HTC wildfire S A 510 e last month. yesterday it was suddenly become off. I have tried many time to find a service center in Tiruchirapalli but unable to get any address. I am very depressed by this kind of problem. Due to this problem i am not able to do any work. please send service center address in Tiruchirapalli on my Email.

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R. T. Meshram alias Vivekaratna December 8, 2012 at 9:47 pm

I purchased HTC Cha Cha mobile phone on 29th Sept 12 bearing no. A810/ BK sr. no. 351587055208129. Today dated 8th Dec 2012, It suddenly gone off for a couple minutes and then the following message appeared. “com. android.phone is not responding. Would you like to tell HTC? then three options 1. Force close, 2. Wait, 3. Tell HTC. I touched third option. Phone does not respond. It is hanged. Would you please help me and release the phone.

With Regards
vivekaratna

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ravikiran December 10, 2012 at 10:32 pm

Dear sir,
hi… i want to purchase “HTC Wildfire S Android v2.3 OS ” is it possible to update the android version in future .

With Regards
ravikiran

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mohan December 20, 2012 at 5:04 pm

Hi i have a htc wave 100 cdma mobile the display of mobile is broken where i can get the new dispay for my mobile

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suhas January 4, 2013 at 11:20 pm

hi,
I have purchased htc one v on April 2012. After 17 days the mother board got problem hand set got shut down and I gave it for repair. After I got with replaced mother board from service centre but I also got same problem but it took 14 + 14 days for all this. Then after 10 days the mobile has been replaced. But at that time I have informed customer care number of times. After that I have goon on a business trip till December but I suffered a a lot from this phone .again I have gave phone to repair. It’s the very verse possible phone I have never seen. Very badly built from htc . pls stop this phone . And refund my money.

imei-351816058284872
ph no.+919738788649

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suhas January 4, 2013 at 11:21 pm

hi,
I have purchased htc one v on April 2012. After 17 days the mother board got problem hand set got shut down and I gave it for repair. After I got with replaced mother board from service center but I also got same problem but it took 14 + 14 days for all this. Then after 10 days the mobile has been replaced. But at that time I have informed customer care number of times. After that I have goon on a business trip till December but I suffered a a lot from this phone .again I have gave phone to repair. It’s the very verse possible phone I have never seen. Very badly built from htc . pls stop this phone . And refund my money.

imei-351816058284872
ph no.+919738788649

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kinjal panchal January 9, 2013 at 1:19 pm

Hi!!!
i’v HTC EXPELOROR AND MY PHONES KEYPAD IS NOT VISIBLE very bad experience now I can not text or brouse or can do nothing then whatz the use of my cell

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Yashwanth kumar January 11, 2013 at 12:44 pm

I am searching for htc services center from many day,but i had’nt get any information so please send the adress of service center located near by Rajarajeshwari nagar, Bangalore or all centers located in bangalore to the above mentioned email-id.

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RITZ March 16, 2013 at 11:48 pm

I was about to buy a new HTC ONE V,,,…… after reading such comments (more of complaints) m afraid now,,,I dont think should buy HTC,,,,, pls tell me guys should i take it or not……

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Alka Mer April 15, 2013 at 11:30 am

Hi ,
Plz dont go for htc brand. Its not worth. Its useless. It will be a big mistake.

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jkghfglje April 3, 2013 at 9:31 am

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BHAVESH April 16, 2013 at 11:56 pm

HELOO……… SARJI
MY MOBILE “HTC ATHE400″ BATTRY PROBLAM

PLZ HALP………….
BHAVESH PARMAR : 9925288820
VADODARA, GUJARAT, INDIA
THANKS

Reply

divyang May 2, 2013 at 1:26 am

my htc desire hd a9191 having problem while charging heats over as well as operating phone also heats too much its australian piece so due to ic problem i have to by new motherboard as from dead mobile with working motherboard to buy they call me what should i do i am in big trouble with my mobile .i am from ahmedabad .please peply me.
09638278726

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