After switching over to HTC Touch, I did have a tough time configuring MMS on the handset. Matters were made worse by Airtel’s “amazing” customer care service.
Initially I was told that the settings would be sent to my phone and that this would avoid the pain of doing the manual configuration. The settings never came; after few more calls to the customer service, I realized that my old Sony Ericsson phone was still registered in Airtel’s database and they were trying to send the wrong setting.
I finally was able to manually configure the settings not with the help of Google but with little assistance from NowSMS.
So if you are stuck with configuring MMS for Airtel on a Windows Mobile device this is what you need to do:
Activate MMS (if you haven’t)
To Activate MMS, send a SMS with text “MMS ACTIVE” to 121.
Configure the GPRS Connection
- Go to Start -> Settings -> Connections
- Click on the Connections item
- Add a new modem connection under MyISP
- Input a name for the connection
- Select the modem as “Cellular Line (GPRS)”
- Click next and Input Access Point Name(APN) : airtelmms.com
Configure MMS Options
The MMS option screen was kind of hidden and I am not sure if its the same on Windows Mobile 5 as well. Here is how you access the “hidden” MMS options
- Start -> Messaging -> SMS/MMS
- Menu -> New MMS
- Select a Blank Template
- Menu -> Options -> MMS Options
Its kind of weird that I had to create a New MMS message to view the MMS options screen.
Select Servers tab and enter the information as shown on the below screen (This information is what I got from NowSMS)
Note that the Server name can be anything. Also the MMS connection should be pointing to the new modem connection that was created with APN airtelmms.com. This is accomplished by setting it in the “Connect via” box.
Once the configuration is done, set this new server configuration as the default.
That’s it You are now all set to send and receive MMS messages. Also the above steps can be used to configure MMS for any mobile operator, only the settings (Gateway,Server Address etc) would change and this data has to be got from the service provider.