After switching over to HTC Touch, I did have a tough time configuring MMS on the handset. Matters were made worse by Airtel’s “amazing” customer care service.
Initially I was told that the settings would be sent to my phone and that this would avoid the pain of doing the manual configuration. The settings never came; after few more calls to the customer service, I realized that my old Sony Ericsson phone was still registered in Airtel’s database and they were trying to send the wrong setting.
I finally was able to manually configure the settings not with the help of Google but with little assistance from NowSMS.
So if you are stuck with configuring MMS for Airtel on a Windows Mobile device this is what you need to do:
Activate MMS (if you haven’t)
To Activate MMS, send a SMS with text “MMS ACTIVE” to 121.
Configure the GPRS Connection
- Go to Start -> Settings -> Connections
- Click on the Connections item
- Add a new modem connection under MyISP
- Input a name for the connection
- Select the modem as “Cellular Line (GPRS)”
- Click next and Input Access Point Name(APN) : airtelmms.com
Configure MMS Options
The MMS option screen was kind of hidden and I am not sure if its the same on Windows Mobile 5 as well. Here is how you access the “hidden” MMS options
- Start -> Messaging -> SMS/MMS
- Menu -> New MMS
- Select a Blank Template
- Menu -> Options -> MMS Options
Its kind of weird that I had to create a New MMS message to view the MMS options screen.
Select Servers tab and enter the information as shown on the below screen (This information is what I got from NowSMS)
Note that the Server name can be anything. Also the MMS connection should be pointing to the new modem connection that was created with APN airtelmms.com. This is accomplished by setting it in the “Connect via” box.
Once the configuration is done, set this new server configuration as the default.
That’s it 
You are now all set to send and receive MMS messages. Also the above steps can be used to configure MMS for any mobile operator, only the settings (Gateway,Server Address etc) would change and this data has to be got from the service provider.
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{ 23 comments… read them below or add one }
I am sure Broadband Services are not as dorky as the people at the mobile(yea, biased since I used to be there in landphones
If it was mobile office, I usually send a sms “MO” to 2567. Since you are not using the mobile office, I could not help you out
Good that you were able to use it. Hows the speeds and experience?
I am equally stuck with my Hutch GPRS.I can tell they are worse than airtel….they know the stuff, but the arrogance is unbearable!
Anand this is only the MMS configuration.
I tried to configure Airtel Online, I was told that after activating that it wouldn’t work on HTC Touch and that I had to only go for Airtel Mobile Office, its little expensive as of now and the speed is not worth the price Airtel is asking for
MMS activation is free and you pay 5Rs when you send a Multimedia message.
hai…. iam having nokia n73 bt i dnt got any reply from customer srevice hw to activate my mms connection.?
I too had some experiences while configuring with Airtel’s amazing customer service.
Here we have no Airtel online….its either live or mobile office. btw, I am landing there on the 3rd this month. . .want to meetup and grab a beer or somthing?
hi venky
i wanted to configure GPRS Setting on my htc touch. the Settings which i want to configure are as follows
Name of Service: mtnl_wap
APN: gprsmtnldel
IP Address: 172.16.31.10
Port Number: 9201
Homepage: http://172.16.31.23:8181/mtnl/index.wml
Username: mtnl
Password: mtnl123
in the above settings i am confused as to where exactly the IP Address, Port No and HomePage will go.. Can you please help me on this…
Kiran,
First find out whether MTNL uses PAP or CHAP authentication. This needs to be set in the “GPRS setting”
Once this is done, you can add a new modem connection and configure the above details.
hey venu,
looks like you too busy offline to blog regularly.
happy holidays…and do you mind telling me about the airtel online there? the rental and other details….
Anand..
yes little busy.. guys trying to get the work done before the Christmas and new year holidays
I haven’t subscribed to airtel online; as i mentioned earlier, airtel support told me that it wouldn’t work on my HTC. The rental was quite less, I don’t remember, probably around 150INR/month something. Will check again and confirm.
Can any one tell me the process of activating Bluetooth. Give me in steps wise if possible…
Vishnu
Hi All,
How to configure HTC settings to display incoming call ID, if its from Contact list.
The Service Provider is Airtel.
Presently it shows Incoming Call and Number.
Doesn’t display caller name from contact list.
Thanx in Advance.
Ramesh.
hi,can anybody tell me the vodafone ip address and port no. for htc p3400 as the details given by the customer care ppl ie 10.10.1.100 :9201 does not allow u to access gprs.plz plz help me
richa
Hi, Venu venki… any one… a similar tutorial to setup GPRS on HTC would be ICING ON THE CAKE….
I guess i was able to extract only this much info from the CC guys
APN: airtelwap.com
Proxy: 100.1.200.99 Port: 8080
Authentication : PAP (I think the CC gal made a guess on this one)
I done all possible combination but my GPRS simply wont connect
Thanks in advance…
hi actually i want to activate mms service for my cell which is sony erricson and the model no is S500i.i had tried doing it by sending mms to 121 but not gettin it properly.so can u just say me in detail how to configure my mms on my cell.thanks
It works like a charm, there is some tweaking to be done though
You need to define one of the predefined services.
I have mobile browsing capabilitiees on my phone and have a sperate Mobile office config
Adding an MMS doesnt work.
For eg.
In connect via Reconfiguring MY WORK to airtelmms.com works.
ANd setting MMS to My Work. will result in it working (Note the other settings need to be set as above)
Any help ask me
almerchant@gmail.com
AL
I use a cooked ROM so i wont know what OEM roms look like
For airtel gprs
Go to the COnnections Tab
Add new connections in the modem TAB
Name is GPRS or whatever u like
apn airtelgprs.com
next
next
finish
and u r up and running
Al
my mobile sony erission k510i i connect AIRTEL LIVE on my mobile
Q: how to send free (without buy) MMS use aitel live?
please tell me the full details and settings on my mobile phone…………….please……..
Hi Venukb,
I have few questions
1) Airtel online uses PAP or CHAP authentication?
2) Have you tried configuring airtel online on HTC touch? If yes, please explain the steps
3) How to make HTC touch display the location name. Almost all the phones display the mobile tower name they are connected to. I don’t know how to make it work on HTC touch.
Thanks in advance
Gopichand Pai
Use this URl for ‘Say Caller’s Name’ Feature in HTC Touch
http://rapidshare.com/files/44098658/MSVC_1.60_WM6_8525.CAB
thanks a lot venky ……….. i tried calling airtel ppl so many times none of them guided me …….. u did it for me venky ………. and a small problem
… i could send MMS but unable to receive ……… i am using WINDOWS 5.0 (HTC tilt) …… i follwd every step u gave me …….. is there anything else i can do to receive MMS??
Hi Venky,
This is Muniraj actually i am working on some Developmet kit of GSM/GPRS to send the MMS, I am using the Airtel and vodafone sims,
I can able to send the MMS from mobile to mobile,but when i remove the sim and place it in the Development kit and trying to send the MMS it is not sending the MMS,showing the Error Network time out,
when I contacted the customer care of airtel and vodafone no body knows the configuration they tell it is posible only through the mobile
not through any kit ,but the same thing is woriking in China and the france,can u guide me regarding this.
regards
Muniraj
MMS Settings for the Sony Ericssson X1i (Xperia) & HTX Touch Pro
Windows Mobile 6.1
1. Tap Start -> Settings
2. On the Settings screen tap on the Connections tab
3. Tap the Connections icon
4. Tap Manage Existing Connections
5. Tap on New to create a new data account
6. Type-in AirtelMMS or MMS under Enter a name for the connection
7. Choose Celular Line (GPRS, 3G) from the drop-down list under Select a modem
8. Tap Next
9. Type-in airtelmms.com under Acess point name
10. Tap Next
11. Leave the username, password and all other fields blank
12. Tap Finish
If there is more than one data connection configured on the Manage Existing Connections page, please ensure that the radio button beside Auto Pick is selected.
Tap OK to exit and tap OK once again to return to the main settings page.
Tap Start -> Messaging
Tap SMS \ MMS
Tap Menu -> MMS Options
Place a check mark beside the following:
• Save sent messages
• Allow delivery Report
• Allow Read report
Set the Retrieval mode to Auto
Set the Attempts before giving up to 3
Tap on Servers
Tap New
Under Server Name enter AirtelMMS or MMS
The Gateway should be set to 100.1.201.172
The Port number should be set to 8799
Enter http://100.1.201.171:10021/mmsc under server address
Under Connect Via, please choose the name of the data account created in step 6 above
Choose 100K as the send limit
And set the WAPVersion to WAP 2.0
Tap Done
Tap OK to return to SMS \ MMS
Thanks!!
I too had a miserable experience with Airtel customer care. It worked with your settings.